While trying to select a program to watch on My 5 (The Robson Green walkies prog) using My 5 on the Aura the tv screen went blank. No sound no vision, no visible response other than powering off the Auro. Wait a few minuites and the Aura can be turned on with the remote. Normal service is resumed. Tried it twice more, now as soon as My 5 app is selected the screen goes blank.
I'll investigate further today and check iplayer etc, but first I need to repair my central heating.
I'm guessing that the My 5 app needs an update???
My Humax Forum » Freeview HD » Aura UHD
My 5 blank screen post firmware update
(9 posts)-
| Sat 23 Jan 2021 10:00:21 #1 |
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Working Fine on my Aura with the new firmware.
| Sat 23 Jan 2021 10:06:58 #2 | -
Ok - will investigate further when I'm warm ..... CH first!!
| Sat 23 Jan 2021 10:31:00 #3 | -
Right ho! Got SWMBO to check it... looks like the Robson Green prog is the problem. Other stuff plays but Episode 1 of his walking program goes to a blank screen.
And CH fixed, motorised valve motor head replaced. Warm now.
| Sat 23 Jan 2021 12:29:04 #4 | -
I am witnessing same as OP on Aura and a 5000T.
On Aura, pressing Live TV button restores video/audio, but cannot access my5.
Long press (full standby) for a couple of minutes resolves accessing my5 issue, but Robson Green programme problem remains.
| Sat 23 Jan 2021 12:59:29 #5 | -
Ok ... right ... looks like a more general problem then.
Ah well ... SWMBO will have to wait for the powers that be to magic up a fix.CH fix well timed ... its snowing here in the Fens.
Big flakes and starting to settle
Good 'cos its Sunday tomorrow and SWMBO wants to build a snowman| Sat 23 Jan 2021 13:49:17 #6 | -
bogbody - 1 day ago »
Ok ... right ... looks like a more general problem then.
Ah well ... SWMBO will have to wait for the powers that be to magic up a fix.
CH fix well timed ... its snowing here in the Fens.
Big flakes and starting to settle
Good 'cos its Sunday tomorrow and SWMBO wants to build a snowmanGo settings
Freeview play preference
Privacy Policy (t and c)
click done to redo t and c
make sure remote update done on that page while they also.
Then restart box and try My5 upon boot.Alternatively also can install My5 from google play store on box as a back up but it wont be via freeview play stuff.
| Sun 24 Jan 2021 18:37:32 #7 | -
Tried that ....
Now comes up with error "VJS-2010".
Please try later with a request to look on help.channel5.comWill look later ...
| Mon 25 Jan 2021 16:28:08 #8 | -
And later
VJS-2010 error, channel 5 know about it - "generic error message" they say ..... no solution as yet.
| Mon 25 Jan 2021 16:45:53 #9 |
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