My Humax Forum » Freeview HD » FVP 4000T, 5000T

myhumax.net down?

(8 posts)
  1. User has not uploaded an avatar

    pigolato

    member
    Joined: Aug '18
    Posts: 46

    offline

    As title - I've tried different browsers, but the programme guide comes up blank.
    Anyone else able to see programme listings?
    If that website goes down permanently, it's the last straw - remote recording was the only plus point for these boxes.

    | Sun 19 Apr 2020 18:07:24 #1 |
  2. User has not uploaded an avatar

    Dedders

    new member
    Joined: Apr '20
    Posts: 2

    offline

    CONFIRMED. There does seem to be a fault. I can't use the programme guide via MYHUMAX or the TV Guide app. Failed yesterday or the day before, I think. For what it's worth, I've messaged Support.

    | Sun 19 Apr 2020 18:38:57 #2 |
  3. User has not uploaded an avatar

    GrahamRHK

    special member
    Joined: Jan '19
    Posts: 203

    offline

    The site works but the programme guide is blank. I don't know how long it's been like that

    | Mon 20 Apr 2020 8:24:05 #3 |
  4. User has not uploaded an avatar

    pigolato

    member
    Joined: Aug '18
    Posts: 46

    offline

    Also I've discovered that the programme guide on my H3 Espresso is blank as well.
    Been 5 days now, no word from Humax, no status update on the myhumax.net site.

    | Wed 22 Apr 2020 8:34:10 #4 |
  5. User has not uploaded an avatar

    pigolato

    member
    Joined: Aug '18
    Posts: 46

    offline

    Just emailed Humax support about the H3 problem- very quick reply:

    "Good Morning,

    Thank you for contacting Humax, I'm sorry to hear about the trouble you're experiencing with your Humax equipment.

    This is currently under investigation at the moment, It is linked to the website which is currently having and outage that we are trying to resolve.

    Best Regards,

    Humax Customer Support"

    So they are aware, and a fix will be forthcoming hurrah!

    | Thu 23 Apr 2020 9:08:22 #5 |
  6. User has not uploaded an avatar

    SSThing

    special member
    Joined: Nov '15
    Posts: 776

    offline

    pigolato - 3 mins ago  » 
    Just emailed Humax support about the H3 problem- very quick reply:
    "Good Morning,
    Thank you for contacting Humax, I'm sorry to hear about the trouble you're experiencing with your Humax equipment.
    This is currently under investigation at the moment, It is linked to the website which is currently having and outage that we are trying to resolve.
    Best Regards,
    Humax Customer Support"
    So they are aware, and a fix will be forthcoming hurrah!

    Don't hold your breath.

    | Thu 23 Apr 2020 9:12:04 #6 |
  7. User has not uploaded an avatar

    pigolato

    member
    Joined: Aug '18
    Posts: 46

    offline

    Don't hold your breath.

    O Ye of little faith! It's fixed!

    | Fri 24 Apr 2020 6:55:31 #7 |
  8. Trev

    Trev

    special member
    Joined: Apr '18
    Posts: 530

    offline

    Ah, then it's ONLY taken 5 days then? Remarkable!

    | Fri 24 Apr 2020 9:29:21 #8 |

RSS feed for this topic

Reply

You must log in to post.