Network / Security settings

(4 posts)

Kierano

new member
Joined: Oct '14
Posts: 3
offline

Hi there,

I have a strange problem in that I can only access on demand if I disable my security options on my wireless (Sky) router. If I set the security option on Sky's broadband setup page to WPA-PSK, the Humax won't detect the router.

So far, whilst I set the option to WPA-PSK, I have tried a factory reset, then tried to automatically connect via the Network menu, only to receive the message: 'Sorry, no broadband connection has been detected.' I then attempt to connect manually, only to receive the same message. All settings are correct, so I'm somewhat baffled.

Any ideas?

| Sun 2 Nov 2014 19:35:30 #1 |
grahamlthompson

special member
Joined: Feb '11
Posts: 14,442
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Hi welcome to the forum.

Can you try changing the access key to a string of alpha/numeric characters ? If you look around here the box appears to have issues with other characters in the key.

| Sun 2 Nov 2014 19:51:57 #2 |
Kierano

new member
Joined: Oct '14
Posts: 3
offline

Hi. Thanks for responding so quickly. My current network key is just made up of eight alphabetic upper case characters. I will try changing to four alphabetic and 4 numeric to see if that makes any difference.

| Sun 2 Nov 2014 20:03:43 #3 |
Kierano

new member
Joined: Oct '14
Posts: 3
offline

That didn't work...

| Sun 2 Nov 2014 20:11:38 #4 |

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