New 1100s box showing no signal on certain TV's

(2 posts)

Em77ma

new member
Joined: Feb '17
Posts: 1
offline

Hi,
I'm a newbie and not tech minded so please be gentle!
I brought a DVR 1100s box yesterday, we previously had sky. I plugged it in as shown on the set up and selected the hdmi channel on the tv but it continues to say 'no signal'. It's a old lg tv with just one hdmi port. I rang humax who were not helpful and said either the box is faulty or it's your TV's simplink- I asked about the simplink and he just said I'd have to find it on my TV's menu - I can't!
So, I've tried the box on three other TV's in the house - l can only access the start up menu on one of those TV's (which is a newer smart tv) no other tv will show the humax start up menu. I've changed hdmi leads, checked the leads and connections but nothing! Please help!

| Fri 17 Feb 2017 11:57:44 #1 |
Barry

senior admin
Joined: Feb '11
Posts: 11,040
offline

Welcome to our Forum

Output resolution?

Not sure if this is the problem, but on a TV where the unit works try changing via:

Setting
Picture and Sound
Resolution

Try changing to 720p and then test unit on the TV's it has not worked on before.

| Fri 17 Feb 2017 13:34:10 #2 |