New HDD not recognised « My Humax Forum

New HDD not recognised

(3 posts)

CJR

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Joined: May '17
Posts: 2
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Afternoon all,

New to the forum needing help!

I have a HDR-1000s which has had intermittent HDD faults. Turning off and on has always worked to bring back the recordings.

Anyway, the HDD appeared to stop working. I have replaced with a 1TB WD HDD as assumed the HDD had died. The box doesn't recognise it when powered on.

Could it be a knackered SATA controller and not a faulty HDD?

Any advice appreciated

Thanks

Chris

| Thu 25 May 2017 12:25:21 #1 |
Martin Liddle

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Joined: Feb '11
Posts: 4,619
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CJR - 2 hours ago »
Could it be a knackered SATA controller and not a faulty HDD?

This is well know fault that you could have found out about with just a modicum of research on this Forum. It isn't the SATA controller that has failed but another component on the motherboard (some reports suggest a resistor). Humax were offering a fixed price repair for the problem at a cost of £26 but this has now been replaced by an offer of refurbished box for £55. Talk to Humax support; slightly tricky as you have opened the box.

| Thu 25 May 2017 15:21:58 #2 |
CJR

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Joined: May '17
Posts: 2
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Thanks for the reply

| Thu 25 May 2017 15:44:22 #3 |

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