New replacement remote control is not working

(4 posts)

jamonbread

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Joined: Feb '15
Posts: 30
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I had to change my original remotes Multi Code to code so it would not control my HDMI switcher. I've just got a new replacement remote and its not working with the box at all so I cant change the code again?

The new remote controls my HDMI switcher so its set to the original
default stetting the old remote is dead so I can't change the code back to default first.

| Fri 15 Jul 2016 13:04:27 #1 |
Barry

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Joined: Feb '11
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Pressing and holding the 0 (zero) and OK keys should still display the change code option on your unit.

| Fri 15 Jul 2016 14:07:06 #2 |
jamonbread

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Joined: Feb '15
Posts: 30
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Got it thanks. I had to hold the buttons together for around 10 seconds before the option appeared on the screen this time. I tried it this morning only holding them for 5 seconds each time.

Thanks Barry

| Fri 15 Jul 2016 14:13:23 #3 |
Barry

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Joined: Feb '11
Posts: 10,988
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Thank you for the update, I'll amend all our FAQ's to state 'approx 5-10 seconds'

| Fri 15 Jul 2016 16:24:52 #4 |

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