My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

No 4OD or Demand 5 icons

(6 posts)
  1. User has not uploaded an avatar

    zoots

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    Joined: Oct '13
    Posts: 18

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    Hello all, new user here.

    Recently purchased an HDR 1010S.
    Updated to latest firmware, however when I go into Home then On Demand menu there are no 4OD or Demand 5 icons displaying, they are just blank squares.
    Does anyone know why?

    | Fri 11 Oct 2013 14:54:36 #1 |
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    Pollensa1946

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    Joined: Sep '12
    Posts: 1,171

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    Do you have it connected to the Internet, as required?

    | Fri 11 Oct 2013 15:45:51 #2 |
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    zoots

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    Yes it is connected to the internet via wifi.
    I get the BBC iplayer, ITV player and You tube icons but there are not 4OD or Demand 5 icons, just a coloured box where there should be an icon.

    I can watch view and play 4od and demand 5 content.

    | Fri 11 Oct 2013 15:55:31 #3 |
  4. badbones

    badbones

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    Joined: Feb '13
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    4OD and Demand 5 came in after a software update.

    If you have recently purchased your box it may still have an old software version.

    Go to the menu and chose software update. It will tell you if there is a newer version to install.

    | Sun 13 Oct 2013 11:15:52 #4 |
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    woka77

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    Update the firmware on the humax 1000s box then when it's completed switch the box off at the mains for 20 seconds then turn on at the mains and the logos should be there i recently had the same problem

    | Sun 13 Oct 2013 18:10:26 #5 |
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    zoots

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    Joined: Oct '13
    Posts: 18

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    Thanks peeps for your replies.
    Typical.... they appeared Friday evening.

    | Mon 14 Oct 2013 8:02:43 #6 |

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