No subs on iplayer « My Humax Forum

My Humax Forum » Freesat HD » HDR 1000/1010/1100S

No subs on iplayer

(13 posts)
  1. User has not uploaded an avatar

    digitaldr

    junior member
    Joined: Jan '18
    Posts: 5

    offline

    I've had a humax 1100s for a couple of years with iplayer via a smart DNS service. In the past few days subs have stopped working on iplayer - I'm not hard of hearing but like subs particularly in mumbly bbc dramas. I've tried switching between iplayer and iplayer beta - even did a factory reset all to no avail iplayer subs are working on my phone and laptop. Any help greatly appreciated. Thx

    Mon 8 Jan 2018 8:14:13 #1 |
  2. User has not uploaded an avatar

    digitaldr

    junior member
    Joined: Jan '18
    Posts: 5

    offline

    Bump!!

    Thu 11 Jan 2018 0:47:31 #2 |
  3. Barry

    Barry

    administrator
    Joined: Feb '11
    Posts: 8,695

    offline

    Welcome to our Forum

    Just checked a couple of programmes using a HB 1100S and they appear to be working...will check on a HDR 1100S shortly.

    Any specific programmes you want checked?

    Thu 11 Jan 2018 8:41:41 #3 |
  4. User has not uploaded an avatar

    digitaldr

    junior member
    Joined: Jan '18
    Posts: 5

    offline

    Thanks Barry. Seems to affect all programmes -
    option to turn subs on is available in the iplayer menu but doesn't do anything! (the same programmes have subs on my laptop/phone). I actually have a HDR 1100S running the latest firmware. I've emailed humax and will post here when I get a reply.

    Thu 11 Jan 2018 9:05:49 #4 |
  5. Barry

    Barry

    administrator
    Joined: Feb '11
    Posts: 8,695

    offline

    Just checked a few programmes on a HDR 1100S and subs are working OK?

    Anyone else have a 1100S and willing to try?

    Thu 11 Jan 2018 9:15:49 #5 |
  6. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 9,829

    offline

    Working fine on HDR-1000S (Same software as 1100S). Nice varying coloured ones on yesterdays Miriam's Big American Adventure (Series 1 Ep 02) - accessed by backwards epg from channel 106.

    Thu 11 Jan 2018 10:01:33 #6 |
  7. User has not uploaded an avatar

    digitaldr

    junior member
    Joined: Jan '18
    Posts: 5

    offline

    Thanks for the replies - just waiting to hear back from Humax. I tried access iplayer from epg too - no joy

    Here's my software version etc

    and video

    https://youtu.be/5GotvjiAOlc

    Tried using the subtitle button on the remote too.

    Fri 12 Jan 2018 13:26:24 #7 |
  8. Barry

    Barry

    administrator
    Joined: Feb '11
    Posts: 8,695

    offline

    Weird...screengrab of same programme as per your YouTube link with subs displayed:

    Attachments

    1. subs.JPG (413.1 KB, 0 downloads) 11 months old
    Fri 12 Jan 2018 13:59:51 #8 |
  9. Barry

    Barry

    administrator
    Joined: Feb '11
    Posts: 8,695

    offline

    Compare your iPlayer system info with this screen grab of mine using the HDR 1100S

    In iplayer select:

    Settings
    Settings & Help
    Help
    System Information

    Attachments

    1. info.JPG (442.8 KB, 0 downloads) 11 months old
    Fri 12 Jan 2018 14:03:45 #9 |
  10. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 9,829

    offline

    Not working for me either on episode 1 - try episode 2

    I have the recording on a FVP-5000T and there is subtitles.

    Attachments

    1. iplayersub.jpg (165.7 KB, 0 downloads) 11 months old
    Fri 12 Jan 2018 14:04:25 #10 |

RSS feed for this topic

Reply »

You must log in to post.