No subs on iplayer « My Humax Forum

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No subs on iplayer

(16 posts)

digitaldr

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Joined: Jan '18
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I've had a humax 1100s for a couple of years with iplayer via a smart DNS service. In the past few days subs have stopped working on iplayer - I'm not hard of hearing but like subs particularly in mumbly bbc dramas. I've tried switching between iplayer and iplayer beta - even did a factory reset all to no avail iplayer subs are working on my phone and laptop. Any help greatly appreciated. Thx

| Mon 8 Jan 2018 8:14:13 #1 |
digitaldr

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Bump!!

| Thu 11 Jan 2018 0:47:31 #2 |
Barry

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Welcome to our Forum

Just checked a couple of programmes using a HB 1100S and they appear to be working...will check on a HDR 1100S shortly.

Any specific programmes you want checked?

| Thu 11 Jan 2018 8:41:41 #3 |
digitaldr

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Thanks Barry. Seems to affect all programmes -
option to turn subs on is available in the iplayer menu but doesn't do anything! (the same programmes have subs on my laptop/phone). I actually have a HDR 1100S running the latest firmware. I've emailed humax and will post here when I get a reply.

| Thu 11 Jan 2018 9:05:49 #4 |
Barry

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Just checked a few programmes on a HDR 1100S and subs are working OK?

Anyone else have a 1100S and willing to try?

| Thu 11 Jan 2018 9:15:49 #5 |
grahamlthompson

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Working fine on HDR-1000S (Same software as 1100S). Nice varying coloured ones on yesterdays Miriam's Big American Adventure (Series 1 Ep 02) - accessed by backwards epg from channel 106.

| Thu 11 Jan 2018 10:01:33 #6 |
digitaldr

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Thanks for the replies - just waiting to hear back from Humax. I tried access iplayer from epg too - no joy

Here's my software version etc

and video

https://youtu.be/5GotvjiAOlc

Tried using the subtitle button on the remote too.

| Fri 12 Jan 2018 13:26:24 #7 |
Barry

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Weird...screengrab of same programme as per your YouTube link with subs displayed:
Attachments
1. subs.JPG (413.1 KB, 0 downloads) 6 years old
| Fri 12 Jan 2018 13:59:51 #8 |
Barry

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Compare your iPlayer system info with this screen grab of mine using the HDR 1100S

In iplayer select:

Settings
Settings & Help
Help
System Information
Attachments
1. info.JPG (442.8 KB, 0 downloads) 6 years old
| Fri 12 Jan 2018 14:03:45 #9 |
grahamlthompson

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Not working for me either on episode 1 - try episode 2

I have the recording on a FVP-5000T and there is subtitles.
Attachments
1. iplayersub.jpg (165.7 KB, 0 downloads) 6 years old
| Fri 12 Jan 2018 14:04:25 #10 |