Hi guys. For over a week now my On Demand has been out of order. I know this is a common issue and the "fixes" are usually to unplug power and restart from cold or to reset to default. I have done this - (so MANY times), and it does not correct it. I have a correctly reported static IP address, I have tried removing the network cable, waiting a few seconds then replacing it. The network always hooks up perfectly but without improvement.
If I access On Demand from the Home screen I am told it is loading and it should take 1 minute. Yeah? Well hours later it is apparently still going to take 1 minute. Humax seem to have discovered the secret of time dilation.
If I access it by bringing up the channel listing, selecting a channel with On Demand availability, BBC1 via iPlayer for example, and scrolling left a couple of times I get the buffering pinwheel coming up but that is totally static. It should be rotating of course but it just isn't and it never starts. I can't go any further left into the programme history.
It has only recently occurred. Everything was working fine until Dave became U&Dave or just U, I have no idea which is now correct, and I re-registered with them to be able to access it after its rebrand. There was no hint of any issue with the re-registration. That is probably a red herring and nothing to do with this issue but it was a coincidence.
Is anyone else having current problems with this service? Is there perhaps something going on with the servers which would cause this?
