Periodic shutdown & reboots

(4 posts)

GICheshire

new member
Joined: Nov '15
Posts: 2
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New unit randomly shuts itself down and restarts. Humax has been unable to resolve saying there will be a software update soon. Totally unacceptable will be returning unit to store but not sure what to purchase in its place as unit it otherwise great.

| Sat 5 Dec 2015 12:10:51 #1 |
grahamlthompson

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Joined: Feb '11
Posts: 14,442
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Hi welcome to our forum. Did you try a reset to factory defaults ?

| Sat 5 Dec 2015 12:55:50 #2 |
REPASSAC

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Joined: Mar '11
Posts: 4,100
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My HB-1000S is without problems. If your signal quality is good then Graham's suggestion is the way to go. If that does not sort it I suggest you just ask them to replace the unit with the same.

| Sat 5 Dec 2015 15:51:43 #3 |
GICheshire

new member
Joined: Nov '15
Posts: 2
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Humax told me to disable Sleep Mode.... this did not work. Tried the reboot as well... still no luck. Unit is going back to store for replacement. Fingers Crossed!

| Wed 23 Dec 2015 21:06:58 #4 |