Malnmag - 57 minutes ago »
Hi Martin & Luke, thanks for your continued interest. Yes Luke I have checked the signal strength of Ch 56 and it is: Strength 71%. Quality 100%.
I was asking if you knew for certain that you are tuned to CH 56 for Quest Red. That is very different to knowing what the signal strnegth is for 56.
If you are watching Quest Red then when you first go into the signal strength screen it will confirm which UHF chanel you are tuned into for Quest Red.
If you tune in to Quest Red and press OK on your remote, a channel list should appear on the left of the screen. Press i+. The popup window shows the UHF channel number on the line above the blue OK button. If it doesn't start Ch56 you are not tuned into Waltham.(Exit button clears the window from the screen).
Have you checked to see whether you have a duplicate Quest Red that is watchable somewhere above 800 in the channel list?
Hi all, thanks to all who tried to help. I decided to take the unit back to Currys as it was only 3 months old. I explained the problem and left it with them for repair. They rang me to collect it after a couple of days. They said they had found nothing wrong with the unit and it was working fine. I was sceptical but I took it home, connected it up and lo and behold it is working fine, receiving all channels as before. So, thanks again all for your help.
weirdly, in London, i'm having a similar problem since automatic retune after 2nd aug 2017 channel changes. (i'm on a humax 4000T but saw this thread so thought i'd hop on)
noticed it first when i had 'no signal or aerial disconnected' message on Sky News. then realised this was affecting all ARQ-A channels.
i used the coverage predictor and where i live, should all be very good. most other muxes are coming though 100/100, although SDN only showing 70/100.
the weird bit, is that while hopping around checking signal strengths etc, there was sudden;y an improvement to 70/100 for a while and getting good reception.
however, later on it went down to 72/80 and started breaking up.
as signal on all other muxes is decent to very good, it's hard to believe it's an aerial problem (we're on a shared council aerial), and pre this latest tuning, stations like sky news and dave (also on ARQ A) were fine, so def seems to be related to this retune.
anyone got any suggestions/ideas?
rikki - 15 hours ago »
noticed it first when i had 'no signal or aerial disconnected' message on Sky News. then realised this was affecting all ARQ-A channels.
i used the coverage predictor and where i live, should all be very good. most other muxes are coming though 100/100, although SDN only showing 70/100.
If by 100/100 you mean a 100% signal strength as reported by the Humax then the most likely explanation is that your signal strength is too high. As it is a communal aerial then the easiest fix would be to put a variable attenuator in the aerial cabling.
actually have worked out, for some reason on the retune, the ARQ-A started coming from bluebell hill rather than from crystal palace - i sussed this from the UHF channel number as described earlier in this thread, and the digital uk lists of expected coverage.
went into manual retune and retuned that channel (i think it was 23) and it found crystal palace and sorted everything.
You must log in to post.
