My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Poor picture quality and loss of channels

(15 posts)
  1. Gothamite

    Gothamite

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    Hi all
    Noticed last night that BBC 1 and ITV picture kept breaking up, and is still doing it this morning. In fact ITV hd has gone altogether, but I can receive the non hd ITV channel on 111. It seems ok on the BBC hd news channel though.

    All a bit odd...

    Any thoughts?

    | Wed 14 Sep 2022 5:25:20 #1 |
  2. Gothamite

    Gothamite

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    Gothamite - 5 hours ago  » 
    Hi all
    Noticed last night that BBC 1 and ITV picture kept breaking up, and is still doing it this morning. In fact ITV hd has gone altogether, but I can receive the non hd ITV channel on 111. It seems ok on the BBC hd news channel though.
    All a bit odd...
    Any thoughts?

    Unfortunately now I've completely lost BBC1 both hd and sd. Just not receiving a signal at all.

    | Wed 14 Sep 2022 10:31:26 #2 |
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    Martin Liddle

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    Gothamite - 19 mins ago  » 
    Unfortunately now I've completely lost BBC1 both hd and sd. Just not receiving a signal at all.

    It could be a cable problem (particularly the connections), an LNB problem, a dish alignment problem or a problem with the box. Either work through the list of possibilities in the order I set out or get a specialist in.

    | Wed 14 Sep 2022 10:53:44 #3 |
  4. Gothamite

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    Martin Liddle - 4 mins ago  » 

    Gothamite - 19 mins ago  » 
    Unfortunately now I've completely lost BBC1 both hd and sd. Just not receiving a signal at all.

    It could be a cable problem (particularly the connections), an LNB problem, a dish alignment problem or a problem with the box. Either work through the list of possibilities in the order I set out or get a specialist in.

    Odd thing is I'm getting most other channels perfectly fine...

    | Wed 14 Sep 2022 10:58:58 #4 |
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    Martin Liddle

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    Gothamite - 14 mins ago  » 
    Odd thing is I'm getting most other channels perfectly fine...

    So give us a few examples of channels that you can receive and those that you can't (say half a dozen of each).

    | Wed 14 Sep 2022 11:14:31 #5 |
  6. Gothamite

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    Martin Liddle - 12 mins ago  » 

    Gothamite - 14 mins ago  » 
    Odd thing is I'm getting most other channels perfectly fine...

    So give us a few examples of channels that you can receive and those that you can't (say half a dozen of each).

    Ok Martin.
    I can't get BBC 1 in hd or SD.
    I can't get BBC 2 in hd but it's ok in SD (channel 180)
    No ITV hd but ok in SD (channel 111)
    C4 is ok in both hd and sd
    5hd is fine too.
    BBC news hd is ok also

    I've just done a box reset and checked cables etc still no change. And when I was restarting the box after the reset the signal test came up fine.

    All a bit strange...

    | Wed 14 Sep 2022 11:33:48 #6 |
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    Martin Liddle

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    Gothamite - 43 mins ago  » 
    I can't get BBC 1 in hd or SD.
    I can't get BBC 2 in hd but it's ok in SD (channel 180)
    No ITV hd but ok in SD (channel 111)
    C4 is ok in both hd and sd
    5hd is fine too.
    BBC news hd is ok also
    I've just done a box reset and checked cables etc still no change. And when I was restarting the box after the reset the signal test came up fine.
    All a bit strange...

    BBC 1 SD is regional; which region do you normally receive? The thing that strikes me is that the channels you can get are all Horizontal polarisation while the ones you can't get are Vertical polarisation. I suspect an LNB problem; not expensive and not difficult to replace.

    | Wed 14 Sep 2022 12:21:30 #7 |
  8. Gothamite

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    I'm in the west midlands.
    Think you may have something there with the polarisation...

    | Wed 14 Sep 2022 12:25:08 #8 |
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    Martin Liddle

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    Gothamite - 13 mins ago  » 
    I'm in the west midlands.
    Think you may have something there with the polarisation...

    BBC 1 West Midlands is vertically polarised.

    | Wed 14 Sep 2022 12:40:09 #9 |
  10. Gothamite

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    Martin Liddle - 4 mins ago  » 

    Gothamite - 13 mins ago  » 
    I'm in the west midlands.
    Think you may have something there with the polarisation...

    BBC 1 West Midlands is vertically polarised.

    Now I am confused...

    | Wed 14 Sep 2022 12:44:25 #10 |

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