My Humax Forum » Freesat HD » FOXSAT HDR

Problems when recording 2 channels

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    broadback

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    My Foxsat-HDR has stopped recording 2 channels and allowing me to watch another. Well actually I can only watch about a third of available channels, the rest are faded when selecting channel. I was OK until recently. I have done factory reset, checked the cabling, the signals from both sat cables is 100%. any ideas please?

    | Wed 29 Aug 2018 13:36:30 #1 |
  2. REPASSAC

    REPASSAC

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    1. Check LNB Connection - make sure one is not connected to LNB1 out.

    2. The Foxsat will only check the number of feeds at Factory reset during which it will confirm the number of LNBs. If it confirms only one then points to cable fault.

    3. Check channels that you cannot receive against list here note is all the channels you cannot receive are in the lower or upper part of the table or all are marked with a V of H in column one. This would indicate a faulty LNB.

    | Wed 29 Aug 2018 14:05:05 #2 |
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    broadback

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    Thank you for your help. I am certain the cables are connected correctly and the signal from both LNB show as 100%. The puzzle is that is was working fine until a few days ago, and nothing was altered before hand. I am afraid that the lists you sent me are too complicated to be meaningful to me.

    | Fri 31 Aug 2018 14:02:58 #3 |
  4. REPASSAC

    REPASSAC

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    How many LNB's were indicated during the factory reset?

    Is the 100% signal quality (strength really is not important)?

    You mention you could only watch 1/3rd of the channels - is that when you are recording one or all the time?

    Can you name say 6 channels you cannot receive?

    | Fri 31 Aug 2018 14:41:27 #4 |
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    broadback

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    It is only a problem when I am recording 2 channels.When recording BBC2 and ITV I cannot receive: BBC1: Channe l5 and Itv 3

    | Fri 31 Aug 2018 18:10:03 #5 |
  6. REPASSAC

    REPASSAC

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    Without region info I cannot look them up.

    As you did not answer the first question all that I can say is that your unit does appear to be acting as if it detected a single active LNB during factory reset. It only looks and stores this data during factory reset.

    I guess that there was a cable fault during the last factory reset - the indoor f-connector must be a good fit and not shorted (inner and outer not touching). It is not uncommon for just fiddling with a imperfect connection will prevent an electrical connection.

    It is also possible that you have water ingression in one of the cables as you mentioned 1/3 of channels greyed out - I would have expected very few to be NOT greyed out with a recording in progress with single feed operation. Another possibly is a tuner fault - these are very rare, the only I have heard of were caused by water ingression.

    | Sat 1 Sep 2018 6:38:13 #6 |
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    broadback

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    I am puzzled as both the strength and quality of both inputs are 100%. In fact they are better than normal.

    | Mon 3 Sep 2018 10:39:40 #7 |
  8. REPASSAC

    REPASSAC

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    In single cable mode the Foxsat would expect LNB1 OUT to be connected to LNB2 IN to enable a separate tuner to be used WITH RESTRICTIONS. Your input on LNB2 in would look to be identical to a Foxsat at times other than Factory reset when it sets either single or dual LNB mode.

    .

    | Mon 3 Sep 2018 11:05:03 #8 |
  9. grahamlthompson

    grahamlthompson

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    broadback - 2 days ago  » 
    It is only a problem when I am recording 2 channels.When recording BBC2 and ITV I cannot receive: BBC1: Channe l5 and Itv 3

    As REPASSAC says without knowing the regions stored at your lower channel numbers, it's not possible to say what 3rd channels you can view. What is possible depends on what you are recording.

    Simple example assuming English postcode if you record BBC 1 HD and BBC 2 HD any 3rd channel should be viewable. Try this and post results.

    For more info see

    https://myhumax.org/forum/topic/what-can-i-record-and-watch-using-1-or-2-cables

    Example Recording 977 ITV London (10758 V) and 958 BBC 1 Oxford the following channels should be viewable (note the channels shown at 103 will only work if your postcode puts them at 103. If so you can use 103 instead of 977)

    113 ITV2
    117 ITV4
    118 ITVBe
    154 ITV4+1
    602 CITV
    977 ITV London
    103 ITV London
    103 ITV Granada
    103 ITV Anglia East
    103 ITV Central West

    212 BBC NEWS
    607 CBBC
    957 BBC One NI
    958 BBC One Oxford
    961 BBC One South
    962 BBC One S West
    969 BBC Two NI

    You get the most choice of 3rd channels if both recordings are from the same transponder.

    Eg any two off

    102 BBC Two HD
    106 BBC One HD
    600 CBBC HD
    972 BBC One HD
    978 BBC One NI HD

    That will make any third channel view-able

    press opt + while viewing the following and post the transponder details

    101
    102
    103
    104
    105
    111
    112

    | Mon 3 Sep 2018 17:43:50 #9 |
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    broadback

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    Herewith results requested:

    101 10788MHz,V,22000,5/6
    102 10847MHz,V,22000,2/2
    103 10758MHz,V,22000,5/6
    104 10714MHz,H,22000,5/6
    105 10964MHz,H,22000,5/6
    111 11097MHz,V,32000,3/4
    112 10892MHz,H,22000,5/6

    | Thu 6 Sep 2018 9:52:37 #10 |

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