My Humax Forum » Freeview HD » Aura UHD

Random shutdown and reboot

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    boogersa

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    Yesterday and today, late in the evening, my aura just shutdown and rebooted. Not had this before that I recall. Anyone else having random shutdowns? I was watching a live program but slighty behind live (chase play?). Although I don’t see why that would be the cause.

    | Mon 28 Feb 2022 23:43:30 #1 |
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    DaveE

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    Yes I have had this twice in the last two weeks, as you say it happened in the early evening.I have a Humax HDR1000 Freesat pvr that occasionally does the same. Don't use the HDR much now so not sure if it still does this.

    | Tue 1 Mar 2022 0:20:52 #2 |
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    irishdaz

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    happened to me too. I was watching live tv a few minutes behind

    | Tue 8 Mar 2022 23:10:12 #3 |
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    Egrosvenor

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    I’ve had this several times in the past and have been watching a recording.
    It’s annoying, especially when you are recording something as well!

    | Thu 10 Mar 2022 20:34:27 #4 |
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    boogersa

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    I know Barry has said otherwise re support, but it has gone very quiet for a very long time from Humax. And considering what is going on in the rest of Europe I do realise that in the grand scheme of things…

    | Thu 10 Mar 2022 23:09:49 #5 |
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    MattB1

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    Sadly we're starting to see this with our Humax Aura.

    Watching live TV in the evening (usually with a recording taking place on another channel), the box appears to freeze before rebooting.

    I'd guess it's been happening once a week, although last week happened twice.

    | Mon 18 Apr 2022 23:02:58 #6 |
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    kr002

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    Started happening to mine as well

    | Tue 19 Apr 2022 7:59:57 #7 |
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    kr002

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    Started happening to mine as well

    | Tue 19 Apr 2022 8:01:35 #8 |
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    phlppip

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    Been happening to mine for months but when you contact Humax so called support they just say to do a factory reset then when you say this does not work it's radio silence and no response.

    | Tue 19 Apr 2022 12:41:24 #9 |
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    Harters

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    Just started happening to me as well. Seems totally random. I thought it was just when using YouTube, but last night we were watching Plex, the picture froze and then it restarted.

    The first time it was recording as well, but when it started up it resumed recording and ended up with a two part recording which is something I guess.

    So far it has been 4 nights in a row that it has happened. Have to say, this is the first issue I have experienced with the Humax.... hopefully an update will sort it.....

    | Mon 25 Apr 2022 8:25:56 #10 |

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