My Humax Forum » Freesat HD » FOXSAT HDR

Reboots when searching for Freesat

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    andjerson

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    Hi

    I have had a problem with my Foxsat-HDR. For the past few weeks, whenever I switched it on, it would search for new channels, after about 30 seconds, it would reboot and start the process over again.
    Thought I would try and reset to factory settings. but not working.
    When I do a Freesat Tune, it detects the antenna and signal and also get past the postcode input without any problems. Also says at the bottom of the screen the strength and quality is 100%.
    The next stage is where I come unstuck. I then hit the search button.
    When it does the freesat tune, after about 30 seconds, with the progress at 0% and Total Channels is 0, it will then switch off and reboot and I get a message saying "No channels are currently available, Press <ok? to search for channels"
    If I do the freesat tune, then the same thing happens. The only way round it is to do the manual tune which finds loads of channels but of course I cannot use the EPG which is the important thing for me.
    Has anyone else had this problem?
    If it is a problem with the box, then I have no problem buying another one as I have had this for over 6 years and have had my moneys worth. However I do not want to spend £100 plus to buy another box and find I have the same problem.
    Would appreciate some advice, pleae

    | Mon 23 Nov 2015 21:43:45 #1 |
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    daviescj

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    I have a very similar problem, haven't found a fix yet.

    | Sun 10 Jan 2016 7:21:30 #2 |
  3. grahamlthompson

    grahamlthompson

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    What software version does diagnostics say both of you have ?

    And welcome to our forum to both of you

    | Sun 10 Jan 2016 9:28:25 #3 |
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    daviescj

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    We have Software Version HPRSFC1 1.00.02

    Load Version U 7.52

    Thank you for the Welcome.

    | Sun 10 Jan 2016 11:01:07 #4 |
  5. grahamlthompson

    grahamlthompson

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    Your software is way out of date. Latest version is 1.00.21 27 Jul 2012

    Probably easiest way to update is to flash the box with the custom firmware (which adds other significant advantages). This will update the Humax firmware at the same time.

    https://www.avforums.com/threads/media-file-server-bundle-for-the-foxsat-hdr-release-4-part-5.1829374/

    Suspected your box was out of date as the latest version updates the channel list during overnight housekeeping without informing you.

    | Sun 10 Jan 2016 11:09:08 #5 |
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    daviescj

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    Have loaded new Software

    Software Version HPRSFC1 1.00.21
    Load Version U 7.54

    The problem now it will not recognise any Post Code so still unable to carry out a Freesat Tune

    | Mon 11 Jan 2016 10:46:06 #6 |
  7. grahamlthompson

    grahamlthompson

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    daviescj - 5 minutes ago  » 
    Have loaded new Software
    Software Version HPRSFC1 1.00.21
    Load Version U 7.54
    The problem now it will not recognise any Post Code so still unable to carry out a Freesat Tune

    Using manual tune, locate transponder 11428 H (could be 11427). What is indicated signal strength and quality ?

    Are you located in the UK ?

    | Mon 11 Jan 2016 10:54:20 #7 |
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    daviescj

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    Transponder 11428 Signal Strength and Quality 100%

    Located in Derbyshire

    | Mon 11 Jan 2016 10:59:16 #8 |
  9. grahamlthompson

    grahamlthompson

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    daviescj - 5 minutes ago  » 
    Transponder 11428 Signal Strength and Quality 100%
    Located in Derbyshire

    Very odd - if you scan the transponder what do you locate ?

    | Mon 11 Jan 2016 11:05:51 #9 |
  10. REPASSAC

    REPASSAC

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    Suggest you try a reset to default as that is a major firmware jump. Then try entering first part of the postcode.

    | Mon 11 Jan 2016 11:07:56 #10 |

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