Well, I eventually had a reply from those at ITV. Apparently they changed the system last December. Unfortunately though, even after doing as they said, I still can't get things back the way they were!
Here's their reply:
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Thank you for your recent email regarding Coronation Street.
I can confirm that in December ITV changed the system which sets up the series recording links. I recommend that you remove that and set up new series recording(s) of Coronation Street and hopefully you will find this is now correct.
If there is still a problem, please would you provide the following;
Brief description of problem if not already given (Subtitles, missing, intermittent etc.)
Name of programme affected:
Channel:
Date & time of broadcast:
Postcode:
House number/name:
Daytime phone number:
Method of reception. For example:
Digital terrestrial (Freeview)
Sky satellite
Freesat satellite
Cable
Are you referring to High Definition or +1 services?
Do you have your own aerial or is it a communal aerial?
Is your aerial external or internal?
Manufacturer/model of TV:
Manufacturer/model of any recording equipment:
The information you supply may be passed to our technical team, transmitter engineers and other departments, as required. I look forward to hearing from you in due course.
May I take this opportunity to thank you for taking the time to contact us here at ITV Viewer Services.
If I can be of further assistance please do not hesitate to contact us again.
Kind regards,
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| Wed 31 Jan 2018 20:23:18
#14 |