My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Recordings lost and will not record

(5 posts)
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    JennyD

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    Joined: May '15
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    Hi, new to the forum but hope you can help. Not used the box for a while, started up, had a few old recordings, but they disappeared (reappeared after Factory Reset), now disappeared completely. Also it just will not record, we're thinking a problem with hard drive & seem to recall Humax support (when I called after software update stopped live TV pause) suggesting reformatting. How do we reformat the hard drive, or, has anyone got any other suggestions please?

    | Sat 9 May 2015 17:52:24 #1 |
  2. -gonzo-

    -gonzo-

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    The way to Format is go to Sytem settings - Storage - HDD - Start disk format.

    You could try turning the box off and removing from mains for around 10 minutes, if that doesn't resolve things then a format is probably the way to go.

    | Sat 9 May 2015 18:43:58 #2 |
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    JennyD

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    Thank you. We'd left it unplugged hoping for a reply, reconnected it and under Storage it now shows HDD & External HDD, which didn't appear before and the recordings have re-appeared! I'm concerned if we don't reformat it now, we'll lose the ability to do it if they disappear again. Hubby wants to watch a couple of old recordings first
    Thanks again.

    | Sat 9 May 2015 19:03:44 #3 |
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    JennyD

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    Even after I replied above, the System Settings option HDD has gone again, I only have Power Save! Something's definitely wrong. I'll try unplugging it as you suggested & go from there.

    | Sat 9 May 2015 19:11:28 #4 |
  5. grahamlthompson

    grahamlthompson

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    JennyD - 7 minutes ago  » 
    Even after I replied above, the System Settings option HDD has gone again, I only have Power Save! Something's definitely wrong. I'll try unplugging it as you suggested & go from there.

    If the box is about to record (within 15 minutes) or actually recording lots of the menu options that could terminate the recording are not available.

    | Sat 9 May 2015 19:21:03 #5 |

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