My Humax Forum » Freeview HD » FVP 4000T, 5000T

Remote control malfunction?

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    bobbicat

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    Joined: May '16
    Posts: 12

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    We have a recently purchased an FVP 4000T and are still getting used to it.
    A problem occurred this morning, I've not found a solution to it yet.
    All buttons on the remote control appear to be working correctly,
    except the square blue 'HOME' button.
    Pressing it causes a red light to appear behind the red off button on the control, but nothing happens on screen.
    The on-screen menu showing settings/tvguide/recording etc does not appear.
    I've tried powering off the 4000T and repowering, after an interval, but that does not improve matters.
    I applied the software update last month and everything worked okay then.
    This unit was working properly until coming out of standby this morning.
    I have a partner who cannot access her recordings, please tell me there is something I can do to make it work properly again.

    | Sat 11 Jun 2016 11:57:05 #1 |
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    bobbicat

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    I had a look through the forum and found another couple of things to try.
    Disable cec on the tv and try a different hdmi socket.
    Still no luck.
    As a last try, I turned off tv and 400T and pulled the plug at the wall.
    After a few minutes I repowered and turned on tv and unit.
    Well, well, I'm out of the doghouse, [it was at my suggestion we got the 4000T] it has decided to return to functioning normally.
    I hope this isn't going to be the beginning of a procession of errors.
    maybe i'll be lucky maybe...

    | Sat 11 Jun 2016 12:55:35 #2 |
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    JohnH77

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    Joined: Dec '15
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    Be aware that the "repeat send" on the remote control is very fast. Prove it by watching TV, and press and hold 1. See how quickly the display goes 1 > 11 > 111 > 1111.

    So, if you hold the ON/OFF button down too long it cycles ON > OFF > ON > OFF which can? will? cause problems.

    | Fri 8 Jul 2016 10:24:28 #3 |

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