My Humax Forum » Freeview HD » HDR FOX T2

Screen freezes at random

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  1. User has not uploaded an avatar

    Chopsticks

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    Can anyone help. My HDR-fox t2 suddenly has a mind of its own. Most of the time it works fine. You then perhaps want to change tv channel to say 80 and 80 comes up in the corner of the screen as normal but nothing happens , you're stuck where you currently are! No buttons on the remote work. An engineer has upgraded me to the latest software available but this has not helped. Switching the set off at the mains and switching back on clears the problem but this is obviously no solution! I could buy another box but this seems defeatist to put it mildly as the unit cost £250 only 2years ago! Help!!!

    | Sun 15 Dec 2013 20:01:06 #1 |
  2. grahamlthompson

    grahamlthompson

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    You should first make a note of your recording schedule and then carry out a reset to factory defaults. If that does not resolve the issue then post again and also if it does.

    | Sun 15 Dec 2013 20:46:53 #2 |
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    Chopsticks

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    Thanks Graham. I've done what you suggest. Will let you know the outcome.
    Chopsticks.

    | Sun 15 Dec 2013 23:11:44 #3 |
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    Chopsticks

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    Hi Graham. Everything ok until half an hour ago. Tried to turn set off and all functions on hand set
    stuck. Tried controls on box itself, no good either! Had to turn the actual tv off instead. Is the situation
    terminal?

    | Mon 16 Dec 2013 22:47:27 #4 |
  5. grahamlthompson

    grahamlthompson

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    Does the box work again after the mains power is restored. If it does best bet is to install the custom firmware and use the disk fix routine built into it. You can also back up your existing recordings to a PC.

    | Tue 17 Dec 2013 10:40:02 #5 |
  6. brian

    brian

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    When you say that the screen freezes, do you mean that the screen freezes? or do you mean that the box does not respond to the remote control, or front panel buttons?

    | Tue 17 Dec 2013 11:00:45 #6 |
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    Chopsticks

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    Hi Graham and Brian. Sorry if my description is confusing. The box does not respond to the remote control, or front panel buttons as Brian describes.

    | Tue 17 Dec 2013 12:52:50 #7 |
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    Chopsticks

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    Hi Graham, regarding your earlier comments, yes the box does work again after mains power restored. Being a layman I have no idea what you mean by installing custom firmware. Can you explain further.

    | Tue 17 Dec 2013 15:20:27 #8 |
  9. grahamlthompson

    grahamlthompson

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    Chopsticks - 1 hour ago  » 
    Hi Graham, regarding your earlier comments, yes the box does work again after mains power restored. Being a layman I have no idea what you mean by installing custom firmware. Can you explain further.

    Be prepared to be amazed

    http://wiki.hummy.tv/wiki/Custom_Firmware_Overview

    | Tue 17 Dec 2013 16:30:51 #9 |
  10. User has not uploaded an avatar

    Chopsticks

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    Box now seems to be behaving itself! Thanks for the support and advice.

    | Fri 20 Dec 2013 23:08:25 #10 |

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