Series link not offered on several programmes

(14 posts)

KeithJ

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Joined: Oct '12
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Ok - issues submitted to YV Support .....
Many thanks for fast comms

| Mon 29 Oct 2012 14:27:10 #11 |
Barry

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Update, someone I know in NI has confirmed problem with BBC 1HD and series links.

YV replied to my query re Food Network asking all sorts of questions bar my shoe size, why, heaven knows, surely simple enough for them to check!

| Mon 5 Nov 2012 21:19:55 #12 |
Barry

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Response to the Food network issue:

With regards to your enquiry about the availability of series record on the Food Network.

We have been advised by the Food Network that they do not allow series recording and should the viewer wish to record more that one episode they will need to record each one separately

Then Youview why:

1. Do series timers work on other freeview equipment eg HDR T2.

2. Why do Food Network bother transmitting series and programme crid data.

Youview obviously have not bothered to carry out any investigation of this issue whatsoever.

I give up

| Mon 19 Nov 2012 12:07:18 #13 |
Barry

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Well surprise surprise....

YV finally accepted there was an issue after all, and have apparently been in liason with DMOL, according to a message I received today.

Food network series links now appear to work!

| Wed 12 Dec 2012 21:14:04 #14 |