Series link not offered on several programmes

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Series link not offered on several programmes

(14 posts)

KeithJ

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Series link is not offered as an option when I select record on some programmes. My previous BT Vision box allowed series record on the same programmes which leads me to think it is a YouView box (Humax) problem? Any other experience of this ?

| Mon 29 Oct 2012 11:13:10 #1 |
Barry

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Welcome to the Forum

If you could provide some examples then we can investigate further.

| Mon 29 Oct 2012 11:17:07 #2 |
cj136uk

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Maybe you could post examples to see if we can replicate it

| Mon 29 Oct 2012 11:37:39 #3 |
KeithJ

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Examples that do not offer series link (but do on old BT Vision Box) include:-
Man V Food Nation (Food Network)
Ace Of Cakes (Food Network)

The examples do seem to be on one channel but I have experienced others.

| Mon 29 Oct 2012 11:58:05 #4 |
KeithJ

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Sorry Barry - thanks very much for the welcome !

| Mon 29 Oct 2012 12:03:43 #5 |
Barry

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No problem

A quick check of the series crid data via a HDR T2 and both programmes contain the necessary data, and series linking OK on that unit as detailed below.

Caveat the series link coding is a little unusual.

Man V Food Nation 1730 has link OK
Ace of Cakes 0600 has linked OK

Edit:

Having now booted the YV box - looks like it cannot handle/recognise the series data format that the Food network are using.

For the episodes as listed above (info from a HDR T2)

Man V Food series crid is - /23586
Ace of Cakes series crid is - /21194

| Mon 29 Oct 2012 12:09:34 #6 |
KeithJ

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Thanks Barry,
Any suggestions as to how I might get this resolved? Wife is threatening to kick out the YV box if she can't have her baking programmes lined up

BTW - would this also be the reason why I cant series record the new series of Young Apprentice on BBC1 HD but can on BBC1 ?

| Mon 29 Oct 2012 13:22:23 #7 |
Barry

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Besides setting a timer for each individual programme there is not a lot you can do about it, as the PVR lacks the basics such as repeat timers.

I have sent a message to YV support.

Edit:

Young Apprentice on BBC1 HD links for me, try again.

| Mon 29 Oct 2012 13:29:51 #8 |
KeithJ

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It seems that no programmes on BBC1NI HD will offer Series record. Could this be that its coded differently for the region (NI) ?

| Mon 29 Oct 2012 13:53:23 #9 |
Barry

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Ah just been DSO'd -

Clutching at a very large bale of straw - perhaps data not fully broadcast as yet?

Think you might have to call or send YV a report on that one.

| Mon 29 Oct 2012 14:03:04 #10 |