Hi,
I had perfectly good signal/picture with my previous digibox. Set this humax up and now have freezing/pixilating on most channels with some unwatchable.
When the aerial is plugged directly into the TV there is no problem with the TV, but when plugged to humax, then from humax to TV, the TV picture is affected even when the humax is switch off.
Signal strength/quality all fine 90-100%.
Variable, Humax support suggest manual retune - but I don't see the logic given the above.
Support at digital uk suggest the the humax built in aerial amplifier might be the problem making the signal too strong. They advise an aerial attenuator or to switch off antenna power on humax box, if available.
This seems more logical to me, however, the humax support tell me that this model does not have built in signal amplifier - hence advice to manual retune.
Does anyone know if this is correct before a buy an atenuator or have experience/advice on this?
Many thanks,