TN5050HDR loss of sound with recording

My Humax Forum » Miscellaneous » Other Humax Products

TN5050HDR loss of sound with recording

(7 posts)

RGH

new member
Joined: Feb '17
Posts: 4
offline

Since the last update in January 2017 the TN5050HDR with TNT will record images but no sound. Old recordings play back with sound and images and direct play functions correctly.
Has this be experienced by others?
I would like to carry out a factory reset but the unit will not accept the standard pin code. Can this be rest?
Thanks.

| Wed 15 Feb 2017 15:27:13 #1 |
REPASSAC

special member
Joined: Mar '11
Posts: 4,100
offline

Can I ask if the TV is UK or French sourced?
I don't know anything about the TN5050HDR but if connected to the TV by HDMI I would try a SCART connection as I think that might well carry the sound.

For the default pin I have seen several different codes in threads.
Normally Humax use 0000 but I have seen a mention os 1111 for this unit also.

You could try the standard secret menu settins:
see https://myhumax.org/forum/topic/hidden-menu-for-hdr-1000s

| Wed 15 Feb 2017 16:28:18 #2 |
RGH

new member
Joined: Feb '17
Posts: 4
offline

The TN5050 was bought in the UK but for use with French TNT. It has worked well since 2011.
I will try your suggestion to use the SCART connection as it currently uses HDMI.
I have tried 1111, as this is the default code in the manual. However, I have another Humax unit for UK television with default code 0000. Neither work.
I will look at you other suggestion for codes but will try the SCART first.
Thanks

| Wed 15 Feb 2017 22:11:31 #3 |
RGH

new member
Joined: Feb '17
Posts: 4
offline

Tried SCART connection but sadly no sound.

| Fri 17 Feb 2017 10:18:12 #4 |
Andrew17

new member
Joined: Feb '17
Posts: 1
offline

I have the same problem, records but no sound, I am now trying to connect it to the internet and if poss do an upgrade and see if it works.

| Mon 20 Feb 2017 15:17:25 #5 |
RGH

new member
Joined: Feb '17
Posts: 4
offline

The problem with recording but without sound was corrected by an update last week.
Also a previous fault of being only able to record but unable to watch a programme at the same time was also corrected by this update.
I thank the forum for their help but the problems seems have been due to a faulty previous update that has now been corrected.

| Fri 3 Mar 2017 9:53:55 #6 |
Barry

senior admin
Joined: Feb '11
Posts: 11,038
offline

Thank you for updating us.

| Fri 3 Mar 2017 11:05:11 #7 |