My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Unpair from iOS device

(22 posts)
  1. User has not uploaded an avatar

    Alanm1969

    member
    Joined: Feb '13
    Posts: 24

    offline

    Bless my soul!

    Came on to ask this q and there is a thread at the top of the forum complaining about the regular startup/shutdowns.

    I have tried to unpair by resetting the 1000S but without success.

    Possibly I did something wrong, but the machine keeps waking up.

    Do I have to delete the app from my device as well?

    What am I missing?

    Alan..

    | Tue 16 Dec 2014 12:28:18 #1 |
  2. REPASSAC

    REPASSAC

    special member
    Joined: Mar '11
    Posts: 4,100

    offline

    Alanm1969 - 8 minutes ago  » 
    Bless my soul!
    Came on to ask this q and there is a thread at the top of the forum complaining about the regular startup/shutdowns.
    I have tried to unpair by resetting the 1000S but without success.
    Possibly I did something wrong, but the machine keeps waking up.
    Do I have to delete the app from my device as well?
    What am I missing?
    Alan..

    There is an unpair function somewhere - look in the app settings.
    Sorry can't be exact as I don't see the function as I am not paired.

    | Tue 16 Dec 2014 12:40:01 #2 |
  3. -gonzo-

    -gonzo-

    special member
    Joined: Feb '13
    Posts: 660

    offline

    Via the box go to Settings - Freesat ID - select user - Unpair.

    | Tue 16 Dec 2014 14:07:19 #3 |
  4. User has not uploaded an avatar

    Alanm1969

    member
    Joined: Feb '13
    Posts: 24

    offline

    Many thanks

    Tried to figure this out ages ago, never managed to find the unpair option.

    Still no evidence it has resolved it but am hopeful!

    Alan..

    | Tue 16 Dec 2014 21:37:04 #4 |
  5. REPASSAC

    REPASSAC

    special member
    Joined: Mar '11
    Posts: 4,100

    offline

    Alanm1969 - 8 hours ago  » 
    Many thanks
    Tried to figure this out ages ago, never managed to find the unpair option.
    Still no evidence it has resolved it but am hopeful!
    Alan..

    You can also unpair via the freesat site - via your login. Follow the app link. From someone else's comment it may wake up one last time.

    | Wed 17 Dec 2014 6:20:28 #5 |
  6. -gonzo-

    -gonzo-

    special member
    Joined: Feb '13
    Posts: 660

    offline

    REPASSAC - 59 minutes ago  » 

    Alanm1969 - 8 hours ago  » 
    Many thanks
    Tried to figure this out ages ago, never managed to find the unpair option.
    Still no evidence it has resolved it but am hopeful!
    Alan..

    You can also unpair via the freesat site - via your login. Follow the app link. From someone else's comment it may wake up one last time.

    Unpairing from the freest site or app has no affect on the box. As long as the freesat ID has been disabled at the box it shouldn't spin up while in standby other than for recording.

    | Wed 17 Dec 2014 7:22:25 #6 |
  7. REPASSAC

    REPASSAC

    special member
    Joined: Mar '11
    Posts: 4,100

    offline

    It's rather misleading then.
    Thinking about it, I would guess that it does actually does do something at freesat's end, i.e. disables the possibility of setting a recording. In which case the unit would wake up and check for a recording that it would never find.

    Not a very good design by freesat, a not paired error retuned to the STB should unpair it on the STB.

    | Wed 17 Dec 2014 7:37:43 #7 |
  8. -gonzo-

    -gonzo-

    special member
    Joined: Feb '13
    Posts: 660

    offline

    REPASSAC - 32 minutes ago  » 

    Not a very good design by freesat,

    Just add it to the list of some of the other not very good designed functions by freesat
    Boot to Home Menu,
    Gradient shadows,
    Multiple key presses for the simplest of tasks,
    Non freesat mode

    | Wed 17 Dec 2014 8:18:17 #8 |
  9. User has not uploaded an avatar

    Pollensa1946

    special member
    Joined: Sep '12
    Posts: 1,171

    offline

    -gonzo- - 1 hour ago  » 

    REPASSAC - 32 minutes ago  » 
    Not a very good design by freesat,

    Just add it to the list of some of the other not very good designed functions by freesat
    Boot to Home Menu,
    Gradient shadows,
    Multiple key presses for the simplest of tasks,
    Non freesat mode

    Just an average day.

    | Wed 17 Dec 2014 9:40:41 #9 |
  10. User has not uploaded an avatar

    souporjuice

    senior member
    Joined: Oct '12
    Posts: 76

    offline

    Yes, I can confirm this is an annoying bug. Unpair Freesat id just doesn't work.

    I tried everything but a factory reset, which I'm just not prepared to do atm.

    I even tried deleting my Freesat id on the website, which I don't recommend as it means there's no way to reactivate a Freesat id with the same email address.

    It's annoying because we have the box in our bedroom (while builders are downstairs), and... well, just try sleeping in a room with that box whizzing away all the time. I pull the plug every night, which means I can't record stuff.

    | Wed 17 Dec 2014 15:00:13 #10 |

RSS feed for this topic

Reply »

You must log in to post.