My Humax Forum » Freeview HD » FVP 4000T, 5000T

Unresponsive after power on

(14 posts)
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    duncomm

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    Hi,

    Not sure if anyone has the same problem. When I power on the unit it takes about 1 minute or so before it responds to IR commands. Annoying as usually you want to change channel and you just have to wait. The buttons on the top still work though. Tried the power on options and do not use remote programming or the file server. Also tried wired network rather than wireless. Made no difference. Its started do this in the last 2 months or so but I upgraded to the latest software back in April. Only thing I can now think off is a full reset but I guess that deletes all the recordings.

    Thanks

    Mike

    | Tue 12 Sep 2017 9:37:27 #1 |
  2. RogerB

    RogerB

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    Which remote control are you using? The RM-LO3 has been superseded by the RM-LO8 to address just this sort of problem. Or are you saying that IR control is fine after that initial sluggish period? R-

    | Tue 12 Sep 2017 9:48:29 #2 |
  3. Barry

    Barry

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    Welcome to our Forum

    '1 minute or so before it responds...' is not my experience of using units.

    A reset would be an option, are you sure it is unit failing to respond and not the remote at fault...which remote do you have RM-L03 or L08?

    | Tue 12 Sep 2017 9:48:59 #3 |
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    Martin Liddle

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    Barry - 3 minutes ago  » 
    A reset would be an option

    Barry can you confirm that a reset on an FVP-4000T does not automatically delete recordings?

    | Tue 12 Sep 2017 9:52:52 #4 |
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    duncomm

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    Thanks for your quick response.

    I do not think it is the remote as it starts working normally after about a minute. Also I use it mainly with a Harmony remote and it has the same effect. So my assumption is the base unit that is misbehaving.

    Mike

    | Tue 12 Sep 2017 10:14:50 #5 |
  6. Barry

    Barry

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    Martin Liddle - 40 minutes ago  » 

    Barry - 3 minutes ago  » 
    A reset would be an option

    Barry can you confirm that a reset on an FVP-4000T does not automatically delete recordings?

    Martin

    Factory reset on the FVP 4000T has 2 options:

    1. Reset All Settings - All channels and schedules will be deleted. All user settings will be reset to factory settings.

    2. Reset All Settings & Format HDD - All channels, schedules, recordings, and media files will be deleted. All user settings will be reset to factory settings.

    Option 1 does not delete recordings I have used it many times on 2 units.

    | Tue 12 Sep 2017 10:39:40 #6 |
  7. Barry

    Barry

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    Mike - I would suggest a factory reset then, make a note of your timers.

    | Tue 12 Sep 2017 10:41:08 #7 |
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    duncomm

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    Barry - Thanks for that. Did as you suggested as all appears to be back to normal.

    Cheers

    Mike

    | Tue 12 Sep 2017 13:12:17 #8 |
  9. mhargreaves

    Mark Hargreaves

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    After a power on, my unit is usually unresponsive for over an hour.

    Mike - which factory reset option sorted your problem?

    | Fri 29 Sep 2017 12:18:20 #9 |
  10. Barry

    Barry

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    mhargreaves - 16 minutes ago  » 
    After a power on, my unit is usually unresponsive for over an hour.
    Mike - which factory reset option sorted your problem?

    That is unusual...

    Try the first option in:

    Settings
    System Settings
    Factory Default

    'Reset All Settings'

    Make a note of your schedule list as it will be deleted, recordings are saved with this option.

    | Fri 29 Sep 2017 12:37:18 #10 |

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