I have included a list of issues with my Humax HDR1100S since it was installed August 2017. Is the frequency of issues normal or have I had a 'bad' stb?
Attachments
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Humax_HDR1100S_issues.pdf (73.4 KB, 7 downloads) 5 years old
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
Unresponsive + Other issues
(10 posts)-
| Sun 29 Jul 2018 15:23:01 #1 |
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The problems with switching on may suggest a HDMI-CEC issue. Most TV's allow this to be switched off. Brand names for HDMI-CEC:
https://myhumax.org/forum/topic/hdmi-cec-known-as-by-manufacturer-3
I had the same problem with my Philips, Barry with a different Philips model had no problems. It seems that differing implementations of the many levels of the speciation can cause problems.| Sun 29 Jul 2018 15:51:30 #2 | -
It is not the TV that won't switch on; it is the Humax box. The TV always switches on. Are you suggesting that switching off the CEC will fix the problem with switching the Humax on?
Incidentally when I try and open my own uploaded pdf file I get an error message "Sorry, download is restricted" so I hope everyone else can read the pdf I uploaded. You must be able to read it or else you would not have been able to post your answer but it is weird that I can't read my own uploaded file.
| Sun 29 Jul 2018 16:49:33 #3 | -
I should have emphasised that when the Humax cannot be switched on the power button on the box (as well as the remote power button) does not work so I can't see how CEC would stop this working. Is it the CEC connection that is 'confusing' the box?
| Sun 29 Jul 2018 17:31:22 #4 | -
I'll try disabling CEC anyway. I have only one other device connected to the TV via HDMI so it easy to switch between them manually and I rarely use the second device. Thanks, I'll see how I get on.
| Sun 29 Jul 2018 17:34:43 #5 | -
Justintime - 26 minutes ago »
I'll try disabling CEC anyway. I have only one other device connected to the TV via HDMI so it easy to switch between them manually and I rarely use the second device. Thanks, I'll see how I get on.Disconnect the HDMI cable, now see if the box will boot.
| Sun 29 Jul 2018 18:01:32 #6 | -
I have now switched OFF CEC and 'Power off Link' (PoL) on my Panasonic TV. I then turned OFF at the wall switch, waited 2 minutes and then turned back ON at the wall switch. TV settings show that CEC and PoL are both OFF.
Re your "Disconnect HDMI cable" advice how will I see anything at all on the TV screen to check if the box has or has not booted? Am I missing something here?
| Sun 29 Jul 2018 19:04:00 #7 | -
Justintime - 2 hours ago »
I have now switched OFF CEC and 'Power off Link' (PoL) on my Panasonic TV. I then turned OFF at the wall switch, waited 2 minutes and then turned back ON at the wall switch. TV settings show that CEC and PoL are both OFF.
Re your "Disconnect HDMI cable" advice how will I see anything at all on the TV screen to check if the box has or has not booted? Am I missing something here?Either put your ear to the box to listen if the HDD is running or add a temporary analogue connection to the TV (No problem with the earlier 2 boxes as they both have a front panel display).
Failure of the HDD can stop the box booting, if out of warranty disconnect the HDD connectors. If the box boots OK a new HDD will likely sort out the issue.
| Sun 29 Jul 2018 21:28:20 #9 | -
I'll see how I get on with the TV CEC setting OFF.
The box has a two year warranty (because I registered it) with a 6 year "Supercare" paid-for warranty from "RicherSounds" where I bought the box from so, if the HDD has a developing problem, hopefully it will develop further in that time and I can get them to fix it free.
Thanks for all input.
| Mon 30 Jul 2018 7:51:55 #10 |
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