My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Volume control ineffective on HD channels

(4 posts)
  1. User has not uploaded an avatar

    strugglinauthor

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    Joined: Sep '16
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    OK, this is a weird one. A few days ago I created a post about a number of software glitches on my new 1100S. In the end I contacted Humax who advised a factory reset. This has now been done. Only time will tell if the intermittent glitches have gone.

    The one that remains relates to the volume control. On non-HD channels - e.g. 101, 103, 104 - it works fine. I can see the indicator bar on the right hand side of the screen rising and falling and the sound does likewise. But when I go to an HD channel - e.g. 102, 106 and 126 - the volume comes through far louder and although the volume control on the remote makes the on-screen bar rise and fall it has no effect on the actual sound itself.

    Before I go back to Humax can any helpful soul suggest what might be going on?

    | Sat 24 Sep 2016 19:14:17 #1 |
  2. Barry

    Barry

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    Joined: Feb '11
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    Change the audio settings to stereo in picture and sound menu.

    | Sat 24 Sep 2016 21:01:07 #2 |
  3. grahamlthompson

    grahamlthompson

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    Problem is down to your TV and the way it handles Dolby Digital audio (used on HD Freesat channels). As Barry posted change the default output (for SD and HD channels) to stereo, which forces the box to output LPCM stereo for all channels which all TV's work with. You would not have the problem with the audio if your box was connected to a AV receiver with a full Dolby Digital decoder, which would also give you 5.1 surround for those broadcasts that have surround sound.

    | Sat 24 Sep 2016 21:36:11 #3 |
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    strugglinauthor

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    Joined: Sep '16
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    Thank you gents, that fixed it.

    | Sat 24 Sep 2016 21:46:06 #4 |

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