My Humax Forum » Freeview HD » HDR 1800T, 2000T

Why or why Humax?

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    Faust

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    Will Humax ever get the hang of making a user friendly product – serious question. Every few months I end up having to retune our 2000T due to channel changes/deletions on the Freeview platform.

    Every time this happens the recording schedule is wiped clean. Yes, before anyone says it, I do take a picture of the current recording schedule and yes it does make it easier to enter recordings again. However, it is still a pain and so unnecessary. Panasonic has been able to get this one right for the last decade, why not Humax?

    Tue 15 Nov 2016 17:07:03 #1 |
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    Minstrel SE

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    For me Humax entered the market with the 8000T which was a stonkingly good product and woke the market right up.

    I never had a moments trouble with it and its still going strong as a freeview radio reciever with the hard drive disabled with its power cable out for totally silent operation.

    There seemed to be more issues with their later products...clock fault on the 9200 for example and fan on off in standby issues and updates. Still good reviews though

    I was looking forward to the 2000t but have been disappointed with the loss of sound and the noisy hard drive. I may still try for a replacement but will want clarification that Im actually going to get a quiet one.

    Its a shame because I would have been singing its praises otherwise. Maybe it was a superb product on the drawing board but it seems to have some issues with the way it actually performs

    Thu 17 Nov 2016 6:02:17 #2 |
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    damian

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    The 8000T did have its teething problems though, although early adopters were more forgiving and more technically minded (imho - there's oboviously an interest already there to be an early adopter). However, was it 14 SD channels, single tuner and no on-demand. I think the on-demand stuff has been the biggest headache, you've only got to look at iplayer and bbc changing things behind the scene and then multiply that by all the other on-demand content, I think I'd be pulling my hair out trying to manage that.

    I agree with Faust, humax still haven't quite managed to nail the software and UI despite the years of experience, although with customers returning product because it didn't work because the buttons weren't in the same place as sky and/or the constraints of youview etc. and then multiply that by the different countries they're in... it's been a battle no doubt for humax. Not being able to save and restore the schedule is a biggy though.

    Re: the disk, unless there's a physical problem with the heads clattering, I can't imagine a replacement being much different. If it's out of warranty then maybe another disk or opening (unplugged) to check if anything can be done with dampening, lifting it up by the tips of your fingers may indicate resonance problems.

    The best product humax have ever produced and ironically only because of years of work by the CF community is the HdrFoxT2.
    The UI of the fvp4000T is dreadful in every respect. It's like the jump from windows 7 to 8, Fords new shape Granada all those years ago, Rover City car, why would you?
    Why or why Humax?... Indeed.

    Thu 17 Nov 2016 9:19:10 #3 |
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    Minstrel SE

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    An excellent post damian and very true!

    Yes the 8000t was only one tuner a near useless 40gb and standard definition. I probably kept using it through a CRT for far longer than I should have. Its still going and I will take its very mild unobtrusive hum (now disabled at the hard drive supply lead) over the clatter this 2000t makes any day. My 2000t must be faulty so I will stop harping on and see what humax can do for me

    The 8000T 40gb was a clear a cut above some shocking set top box products at the time. I remember a nokia I paid a high amount for which kept freezing and taking ages to change channels. Plastic rubbish it was but people were getting into the early days of the digital box revolution. I was just impressed with how reliable the 8000t was for me.....obviously its 40gb and being non HD ready makes it fairly useless, other than a spare freeview radio receiver I am now using it as

    I missed 9200 9300 generation although I was handed a 9200 with the clock fault rendering it not worth repairing and it was dated(non hdmi?) The 9300 I could have bought for £15 but thought they are history anyway. Didnt want youview and wasnt bothered if it had a display on the front with the later models so the 2000t seemed a good budget buy to go with a hand me down Samsung 720p flatscreen

    So things have moved on and gone exponential You are exactly right that I wouldnt want to be managing a product to handle all of those variables. I do take that into account and it is a lot for a pvr to be doing. The UI on the 2000T is really good and I love the way programmes resume from the last point and how fast the hard drive gets on with it. The recordings are superb and BBC i player is superb in HD. Therefore it is a real shame that there are other flaws in operation

    I mainly have heads which clatter and echo so much that I can hear them in the kitchen. That just cant be right. I need to hear another one working but one large warehouse store doesnt switch them on( I wouldnt return there anyway as they tried to sell me a heavily used one thrown back in a box with no packaging)

    I will see if Richer Sounds will let me hear one. I am well accustomed now to the noise I am listening for. In conversation and calmer scenes its disturbing...Indeed in louder scenes I can hear the thing clattering and chuntering..... even over my PX30 headphones for tv use. No other hard drive I have makes that racket and Ive installed a few. I could try soundproofing sheets inside the case

    So I will get on to Humax again and see what they can do about ensuring I get a cosmetically new looking one back with a quiet hard drive Whats held me back is Im going to look stupid if I get another noisy one.

    Best wishes

    Thu 17 Nov 2016 18:10:35 #4 |
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    damian

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    Cheers Minstrel,
    If the drive is noisy noisy, then it can't be right. It shouldn't be louder than a PC.
    Noise is subjective; however if it can be heard over headphones then it simply isn't right.
    Don't worry about looking stupid, I do, we all do at times and there are plenty of people out there who are daft and don't realise it, just look at politicians.
    Go with your gut feeling and return it. Drives very rarely fail, but they do, I had a WD 2.5" recently that went noisy after a few months and I returned it before it failed completely.

    Humax don't help themselves though, it'd be dead easy to have a diagnostic tab somehwere under menu, settings, that showed memory usage and SMART output. It seems daft to me that we have to break the warranty seal, hook the drive up to an external system just to read off stats.

    Thu 17 Nov 2016 20:39:34 #5 |
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    Faust

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    Minstrel SE - 5 hours ago  » 
    The recordings are superb and BBC i player is superb in HD.

    Well you are very fortunate that you can use iPlayer on your 2000T. I long since gave up on this due to the fact that it regularly throws me out of iPlayer and back into the Freeview tuner - a well known issue.

    There's a plus for you i.e. you may have a noisy HDD but you can use BBC iPlayer. Regarding the 2000T and wanting to hear another unit. Well the real point is that won't be possible as you 'won't hear it'. Whilst mine and many others make some slight platter chattering it's not something you would hear if the TV was switched on and even with the TV off you would have to be close to the unit and concentrate. You just need to get it swapped out and be done with it.

    Fri 18 Nov 2016 0:08:27 #6 |
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    Minstrel SE

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    Yes but the problem is that it has driven me mad with doubt. Am I being over sensitive?.is this the normal operating noise? Some people may be saying its quiet when I feel its noisy.

    Before I have another one sent I felt the need to hear another unit working.

    I know the level of hard drive noise on this one after having it for over two months. Its always difficult in a shop but I think I will get the idea if they connect the display one up for me.

    Now the main thing is that others have commented on them being noisy so Im not going mad. You are right though in that I should just get on with it. However can you imagine how I feel if another one arrives just as noisy and marked or damaged. I dont want one off the refurb pile or my one marked Im quite fussy about that..Im going to feel like an utter chump so I must have some control over events.

    I have doubts when getting one from a distance that its going to be quieter. Until I overcome those doubts I wont proceed or they can just have it back for a refund. My fear is also that they say this is fine and wont refund me...Its a niggly problem and I would rather it was a clear issue where it just didnt switch on or something

    I will now contact Humax and stop harping on about it on the forum.

    Thanks for your and everyones help and input.

    Fri 18 Nov 2016 2:15:15 #7 |
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    Faust

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    Absolutely, do get one with it as you will be fast reaching a point where getting it exchanged will become more problematic. Ideally you should have done this in the first 30 days as you could then have demanded a refund or an exchange as of right.

    Fri 18 Nov 2016 14:55:17 #8 |
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    crashcris

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    I've said before that my 2 humaxes are both whisper quiet. Send yours back now. Stop dithering and get one that works. ps both of mine are refurbished models. I couldn't be happier with them and they both look 'as new'.

    Fri 18 Nov 2016 15:18:28 #9 |
  10. black knight

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    My 2000T is whisper quiet too. You can happily use it in a bedroom without it keeping you awake, although that's about the only good thing I can say about it.

    I'm sure some niggles could be fixed with some software updates, but Humax seems to have abandoned this model altogether.

    Fri 18 Nov 2016 17:05:39 #10 |

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