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Wifi dropped-out and cannot reconnect.

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    JimJam

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    I'm being told onscreen I have no wifi internet connection, so in settings I locate my router/modem and I'm asked to type in the password to get access and reconnect the wifi, but there is no qwerty image to do so and trying to find a way using the remote gets me nowhere. I've restarted the Aura box and modem/router without any success too. I would appreciate if anyone has a solution.

    | Tue 17 Dec 2024 18:30:23 #1 |
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    Martin Liddle

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    JimJam - 4 hours ago  » 
    I'm being told onscreen I have no wifi internet connection, so in settings I locate my router/modem and I'm asked to type in the password to get access and reconnect the wifi, but there is no qwerty image to do so and trying to find a way using the remote gets me nowhere. I've restarted the Aura box and modem/router without any success too. I would appreciate if anyone has a solution.

    I don't usually use Wi-Fi but I just tested on my Aura and I got a screen into which I could enter a password. Have you actually turned the electrical power off for 3o seconds to see if that helps when the box is restarted?

    | Tue 17 Dec 2024 23:24:59 #2 |
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    JimJam

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    Yes, I've turned of "everything" and restarted the Aura a number of times and even tried again at you suggestion. I'm thinking a total reset is the only remaining option left and not looking forward to that! Thank-you for your reply though. It's interesting though that the problem has not been picked up by anybody else - surely it cannot just be me???

    | Wed 18 Dec 2024 18:24:24 #3 |
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    kr002

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    JimJam - 1 hour ago  » 
    Yes, I've turned of "everything" and restarted the Aura a number of times and even tried again at you suggestion. I'm thinking a total reset is the only remaining option left and not looking forward to that! Thank-you for your reply though. It's interesting though that the problem has not been picked up by anybody else - surely it cannot just be me???

    Try changing the ip address manually

    | Wed 18 Dec 2024 19:41:04 #4 |
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    Martin Liddle

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    JimJam - 3 hours ago  » 
    It's interesting though that the problem has not been picked up by anybody else - surely it cannot just be me???

    I am pretty sure I have seen it reported once or twice but can't remember whether a solution was found.

    | Wed 18 Dec 2024 21:51:56 #5 |
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    EEPhil

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    I think I've seen this problem mentioned before.

    | Thu 19 Dec 2024 9:04:18 #6 |
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    mrm1

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    I had this issue once, it turned out that because I also had a network cable plugged in, my wifi would not connect. I removed the cable, then wifi let me connect.

    | Fri 20 Dec 2024 7:14:47 #7 |
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    EEPhil

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    mrm1 - 37 mins ago  » 
    I had this issue once, it turned out that because I also had a network cable plugged in, my wifi would not connect. I removed the cable, then wifi let me connect.

    That's certainly true for the FVP-5000T. Never had that problem with the Aura. Both LAN (for connection to computer) and WiFi (for internet) in use without the problem described.

    Regarding the lack of keyboard. I think when I couldn't access it I tried using the arrow keys and OK and managed to make it appear. (That's from a fuzzy memory in the deep recess of my mind, so could be wrong!)

    | Fri 20 Dec 2024 8:00:16 #8 |

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