I then plugged Ethernet cable in and got the same problem. And removing it fixed it again.
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
Humax hdr1010s not responding to remote
(252 posts)-
| Sat 21 Mar 2015 14:22:26 #191 |
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warhelmet - 1 hour ago »
I then plugged Ethernet cable in and got the same problem. And removing it fixed it again.Have you tried the advice from Humax quoted in the post at http://myhumax.org/forum/topic/humax-hdr1010s-nit-responding-to-remote-1/page/17#post-36024?
| Sat 21 Mar 2015 15:36:02 #192 | -
Yours is the 1010S with WIFI isn't it? Is it already connected with WIFI, ie when you plug your ethernet cable in, is it getting internet from two different places?
| Sat 21 Mar 2015 15:49:41 #193 | -
A quick update...
My set is the Humax HDR 1000-S 1TB model.
I did a reinstall (as suggested on here) and factory reset after experiencing the 'freeze' problem last week (the day after the unit was delivered).
My box/remote became unresponsive again today just after being switched on from 'Standy' mode. Only solution was to turn off at mains and re-start, which fixed it. I've 90% decided to return the box to Richer Sounds this week (it's within the 14 day returns period) and swap it for another one. I want to stick with the technology because in principle I think it's great - in particular, as a lover of obscure films (esp. old ones), arts and music, the capacity to watch YouTube stuff on the telly is a huge bonus. I'll let you guys know how I get on with the replacement, assuming all goes to plan.
Meantime, I've got a couple of questions for the long-term members/special members/experts on the forum -
i) Is switching the box off and on at the mains to reset it liable to cause a problem with the hard drive/disk? Is it less/more likely if this 'hard' reset is done just after startup/when not recording anything?
ii) How is it possible that this is a FreeSat, not a Humax, problem - if that was the case, wouldn't everyone's sets be affected, not just some?
Thanks in advance for any comments, answers, observations -
Jay| Sun 22 Mar 2015 11:57:30 #194 | -
JayInBristol -
Your questions:
i. Turning off any piece of equipment while writing to disk can cause inconsistencies. The problem is the unit is nearly always recording the timeslip buffer on the channel tuned. In the case of a complete lockup you do not really have any choice, I have had partial lockups before - here some keys (volume, mute and standby) remain active. In this case put the unit in standby and then disconnect from mains.ii. In my view, it is very possible. There are so many variables, for example, how full is the EPG, The channel tuned to, the quality of the signal from the freesat transponder. Internet connected or not, interaction with freesat's servers (This was a previous problem that freesat admitted to).
I would think that if it were a Humax problem it would be very many more units that would have problems.
You mentioned "just after being switched on from 'Standy' mode" - my last lockup, the only complete lockup I have had, was also just after being switched on from 'Standy' mode.
| Sun 22 Mar 2015 13:03:29 #195 | -
i) Is switching the box off and on at the mains to reset it liable to cause a problem with the hard drive/disk? Is it less/more likely if this 'hard' reset is done just after startup/when not recording anything?
Never a good idea to remove power while the disc is in action.
Can you explain your reasoning? Why do you think a problem affecting only some boxes would be more likely to be a problem with the Humax code? To me it seems that Freesat's constant interaction with the boxes is likely to allow more opportunity for things to go unexpectedly wrong.
ii) How is it possible that this is a FreeSat, not a Humax, problem - if that was the case, wouldn't everyone's sets be affected, not just some?| Sun 22 Mar 2015 13:07:12 #196 | -
Thanks for the replies chaps.
To me it seems that Freesat's constant interaction with the boxes is likely to allow more opportunity for things to go unexpectedly wrong.
I suppose my assumption - which sounds like it is probably ill-founded!!! - was that a problem occurring on some units but not others is likely a 'build'/production issue with the boxes that are throwing hissy-fits. But I'll happily admit that I don't know enough about the relationship between the FreeSat and Humax kit, software, signal etc to have any sort of expert opinion, so I'm happy to accept that you're right on this. I'm just trying to work out what to do to resolve the problem!!! I honestly don't have any axe to grind with Humax...
It still leaves the question of what to do. I've arranged to get a new box from Richer Sounds, and then I'll see how that goes. But if the problems continue - and if switching the box off at the mains is likely eventually to damage the unit - then I really don't know what the way forward is.
Cheers,
Jay.| Sun 22 Mar 2015 13:36:23 #197 | -
They are not all like this, my HDR1000S which is only about one month old, apart from missing the end of the odd programme, which is probably the broadcaster's fault, works perfectly from the satellite dish and the internet and mine is a slow internet connection, being out in the countryside, about 3 to 4 meg and still works perfectly for catch up etc.
| Sun 22 Mar 2015 13:43:08 #198 | -
So definitely, try another box.
| Sun 22 Mar 2015 13:44:15 #199 | -
The majority don't have any problem at all, those that have had it, most work perfectly after a power cycle and the problem does not reoccur.
This seems to rule out a hardware issue.
| Sun 22 Mar 2015 13:50:43 #200 |
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