grahamlthompson - 4 days ago »
Extreme long shot, but running out of options. Can you try the box at a friends who has a dish and a network connection you can borrow for a short period ?
Yes. Still not working.
Was able to try out another HB1000S at my location and worked perfectly.
I'll patiently wait for a possible future OTA update and hope that fixes it.
KennyB - 4 minutes ago »
grahamlthompson - 4 days ago »
Extreme long shot, but running out of options. Can you try the box at a friends who has a dish and a network connection you can borrow for a short period ?Yes. Still not working.
Was able to try out another HB1000S at my location and worked perfectly.
I'll patiently wait for a possible future OTA update and hope that fixes it.
As you have the latest firmware, it seems likely you have a hardware issue. If so a software update is unlikely to help. If possible best to get it replaced under the warranty.
I think I would try the following for a last time.
Stop if anything starts working.
0. Tune to BBC2-HD. Place unit in standby. Remove network cable. Wait 5 mins.
1. Start unit. Leave 5 mins.
2. Reconnect the network cable. Note if any message is displayed.
3. Enter network settings - reselect connect automatically even if it is the displayed option.
4. Wait 15 mins.
5. Recheck On-demand, showcase, backward epg.
If there was a reset file available I would suggest that in place of this as it is apparent that a factory reset does not reset everything.
REPASSAC - 3 hours ago »
I think I would try the following for a last time.
Stop if anything starts working.
0. Tune to BBC2-HD. Place unit in standby. Remove network cable. Wait 5 mins.
1. Start unit. Leave 5 mins.
2. Reconnect the network cable. Note if any message is displayed.
3. Enter network settings - reselect connect automatically even if it is the displayed option.
4. Wait 15 mins.
5. Recheck On-demand, showcase, backward epg.
If there was a reset file available I would suggest that in place of this as it is apparent that a factory reset does not reset everything.
Thank you, but didn't work.
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