My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

1100s box not starting

(15 posts)
  1. REPASSAC

    REPASSAC

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    Hmmmm, What make and brand of TV?
    You could try disabling HDMI-CEC on your TV.
    (See https://myhumax.org/forum/topic/hdmi-cec-known-as-by-manufacturer-3)

    I would also suggest rebooting the TV after this.

    | Thu 24 Aug 2017 6:08:56 #11 |
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    nickcc

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    The unit doesn't even light up now, no blue or red light on front. The other 1100s boxes work ok with this newish Blaupunkt tv so no problem with tv. Humax are sending out another unit next Wednesday so we'll see how long that one lasts, I expect it'll be another refurbished unit so who knows what faults it may have had.

    | Fri 25 Aug 2017 7:44:35 #12 |
  3. REPASSAC

    REPASSAC

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    To have the same unusual problem with two units normally suggests a local environmental problem. It is strange that the third functions OK.

    Did the third unit have the same connections and TV HDMI port?

    Is there any unusual aspects to you setup? Nearby electrical equipment?

    Does the LED on the power supply light-up?

    | Fri 25 Aug 2017 9:01:43 #13 |
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    nickcc

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    Two different problems. First faulty unit the lights lit up but no hard drive operating. Second faulty unit no lights and no hard drive. Tried both faulty units in different locations with different power supplies and different tv's and still didn't work, tried other two good units where the faulty units were located with the same tv and power supply and these work ok.

    | Fri 25 Aug 2017 10:19:34 #14 |
  5. REPASSAC

    REPASSAC

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    Both units fail to boot.
    Hard disk failures normally result in boot with no disk functionality.

    | Fri 25 Aug 2017 10:45:09 #15 |

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