Humax 9300T
Version: 1.00.26
Sys ID: 3023.0000
Location: Portsmouth Area, UK
Earlier this week we were prompted to do a re-tune of all channels. So we did it. And since then, the remote control has stopped working.
The STB still works though, we can view channels and enter the guide & menu by using the buttons on the front of the STB.
I checked the SW version, and it's all up to date.
I've read on an old thread of this happening before. The solution was to upgrade, no good for me as I'm on the latest version of s/w already. Also they mentioned removing the aerial and then power the STB up, but this didn't work either.
I also tried to do a manual retune but I can't get into the installation menu as I need to enter the passcode... not possible when the remote isn't working!
BTW, we checked the obvious... replacing the batteries in the remote with known good batteries.
Can anyone offer any advice to get things working again?
Any