My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

HDR1000S, can't change channel, remote non-responsive

(16 posts)
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    jennyjb1

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    It's a 500GB. The LAN is connected and is running correctly we think as we have another box connected upstairs which is ok. In any case we will give your suggestion a try as soon as this freezing weather gets better! Can well understand you running out of ideas. Do you think it could be a faulty Humax box?

    | Mon 25 Feb 2013 21:03:42 #11 |
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    jennyjb1

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    EUREKA!!! Got up this morning, switched on and would you believe it, everything is back working (apart from having lost all recordings - small price to pay!)!!! Can't believe it and have no idea how it happened but am not complaining Think the threat of re-installing Sky probably helped ha! ha!
    Anyway, thanks to everyone on the forum who helped. I'm still not convinced by something that appears to "self-help" at will but will give Humax another chance. Happy viewing everyone!

    | Tue 26 Feb 2013 8:36:31 #12 |
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    jennyjb1

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    Spoke too soon..........grrrr Back to same old same old!!!!

    | Tue 26 Feb 2013 11:37:00 #13 |
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    robjo

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    Hi Jennyb1,

    I have seen this before on my unit. I thought it was the remote at first, but it feel as if the unit is doing something. Does it only happen certain times of day ? To be honset it just went after a few hours

    | Wed 27 Feb 2013 13:10:39 #14 |
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    jennyjb1

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    The only way we can change channels now is to re-format each day which lasts about 4 hours before we have to do it again. Of course, this means we can't keep any recordings which kind of defeats the object of having an HD+ box. There seems to be a software problem which kicks in when a certain capacity is reached on the disc but how to cure it? I have no idea!! To say we are disappointed with Humax is an understatement!!

    | Wed 27 Feb 2013 22:18:20 #15 |
  6. Barry

    Barry

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    Joined: Feb '11
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    I would contact retailer or Humax Support to get the unit exchanged....think you have tried best you can to resolve issue.

    | Wed 27 Feb 2013 23:18:41 #16 |

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