My Humax Forum » Freeview HD » Aura UHD

Aura App

(10 posts)
  1. orangemouse

    orangemouse

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    Hiya, I'm a newbie here, I have recently brought an aura box, having got so fed up with sky putting up the cost of TV, and finding it unaffordable now. I have tried to download the aura app but my Google pixel 7a is running on android 15, which isn't compatable with the app as the app was designed for older android version, Does anyone know if there are plans to update the app to run on newer android versions???

    | Sat 15 Feb 2025 14:50:23 #1 |
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    Martin Liddle

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    orangemouse - 1 hour ago  » 
    Does anyone know if there are plans to update the app to run on newer android versions???

    I don't know but in the past new versions of the app have appeared to support new versions of Android. I suggest you contact Humax support.

    | Sat 15 Feb 2025 16:08:50 #2 |
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    trog

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    orangemouse - 3 hours ago  » 
    Hiya, I'm a newbie here, I have recently brought an aura box, having got so fed up with sky putting up the cost of TV, and finding it unaffordable now. I have tried to download the aura app but my Google pixel 7a is running on android 15, which isn't compatable with the app as the app was designed for older android version, Does anyone know if there are plans to update the app to run on newer android versions???

    What Martin failed to tell you is that several people including myself have been unable to download the app and get told it is due to the app being for earlier versions of Android even though their versions are older and other people with the same or newer versions are able to get the app without issue. I have not looked into the problem much as the app is not of importance to me but I have seen no cure offered on this site yet. This is one of the threads where it was discussed.

    https://myhumax.org/forum/topic/aura-mobile-app

    | Sat 15 Feb 2025 18:58:02 #3 |
  4. orangemouse

    orangemouse

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    Oh ok, I have got intouch with humax support, I'll see if I get any response from them, in the mean time I will have a look at the link you posted trog.

    | Sun 16 Feb 2025 10:11:44 #4 |
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    trog

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    orangemouse - 6 hours ago  » 
    Oh ok, I have got intouch with humax support, I'll see if I get any response from them, in the mean time I will have a look at the link you posted trog.

    Let us know what there response is please and I wish you luck, their success rate has not been very good for a while now.

    | Sun 16 Feb 2025 16:18:56 #5 |
  6. orangemouse

    orangemouse

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    trog - 59 secs ago  » 

    orangemouse - 6 hours ago  » 
    Oh ok, I have got intouch with humax support, I'll see if I get any response from them, in the mean time I will have a look at the link you posted trog.

    Let us know what there response is please and I wish you luck, their success rate has not been very good for a while now.

    If I get a response I will let you know!

    | Sun 16 Feb 2025 16:20:24 #6 |
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    EEPhil

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    Has anyone tried downloading the Aura app from an alternative source to the Play Store and sideloading it?

    | Mon 17 Feb 2025 16:14:16 #7 |
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    ParksidePeter

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    orangemouse - 2 days ago  » 
    Hiya, I'm a newbie here, I have recently brought an aura box, having got so fed up with sky putting up the cost of TV, and finding it unaffordable now. I have tried to download the aura app but my Google pixel 7a is running on android 15, which isn't compatable with the app as the app was designed for older android version, Does anyone know if there are plans to update the app to run on newer android versions???

    The current version of the app was released in 2023, the same year that the phone was released, so I am surprised that you have been unable to install it. Be interesting to hear what Humax support have to say, and to know why no-one else has complained here about it not installing on Android 15.

    | Mon 17 Feb 2025 17:04:58 #8 |
  9. orangemouse

    orangemouse

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    ParksidePeter - 53 mins ago  » 

    orangemouse - 2 days ago  » 
    Hiya, I'm a newbie here, I have recently brought an aura box, having got so fed up with sky putting up the cost of TV, and finding it unaffordable now. I have tried to download the aura app but my Google pixel 7a is running on android 15, which isn't compatable with the app as the app was designed for older android version, Does anyone know if there are plans to update the app to run on newer android versions???

    The current version of the app was released in 2023, the same year that the phone was released, so I am surprised that you have been unable to install it. Be interesting to hear what Humax support have to say, and to know why no-one else has complained here about it not installing on Android 15.

    If they reply I will post with what they say! But when I try to install it says "this app isn't available for your device because it was made for an older version of Android" In 2023 the phone had android 13, so maybe the app would have run on that!!

    | Mon 17 Feb 2025 18:06:25 #9 |
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    trog

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    " why no-one else has complained here about it not installing on Android 15."
    " In 2023 the phone had android 13, so maybe the app would have run on that!!"

    @ParksidePeter & orangemouse
    Did you read the thread I posted? It did not work on my Android 13 or on others Android 14 whilst working for some other people who have those same versions so the release date of the app is not relevant to this issue. Someone in that thread contacted Humax about the issue but did not report back so I assume they were not given a fix.

    | Mon 17 Feb 2025 19:26:42 #10 |

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