My Humax Forum » Freeview HD » Aura UHD

Aura App connection very slow

(5 posts)
  1. User has not uploaded an avatar

    stefanjan

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    Joined: Nov '11
    Posts: 7

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    When I fire up the Android Aura app, it takes an age to do anything. For example if I want to view recordings, tv guide or schedule. It does eventually work but after very many minutes.
    Dissapointing compared to my freesat humax 1100s which is immediate.

    Is this a design fault with the Aura or app or is there a setting I should change?

    | Sun 25 Sep 2022 9:55:39 #1 |
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    kr002

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    Joined: Nov '20
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    Uninstall then reinstall you might have to this from time to time

    | Sun 25 Sep 2022 10:48:03 #2 |
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    jlmj2009

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    Joined: Apr '21
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    I'd recommend the same, Ive noticed that the app grows and grows is size. There is a bug IMO that causes this behaviour as I have to do it every few months. Humax support say you need to uninstall and reinstall. It'll work, but only for a while.

    | Sun 25 Sep 2022 16:02:02 #3 |
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    SSThing

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    Joined: Nov '15
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    Surely it's better to just clear the apps cache and/or data instead of uninstall/reinstall?

    | Sun 25 Sep 2022 16:15:02 #4 |
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    stefanjan

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    Joined: Nov '11
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    Thanks for the replies. Ssthing's solution worked. I cleared all data. Note i first tried just clearing cache but that was not enough.

    | Mon 26 Sep 2022 8:23:20 #5 |

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