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Aura app for Android

(22 posts)

bogbody

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I mentioned this in a post up there but it'll probably get swamped ....
So.....
Anyone have a clue when the Aura app is being released?

| Tue 15 Dec 2020 21:20:14 #1 |
davidrew

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My guess is that for the app release there will also need to be a software/firmware update required on the box so that will come first.

So when we see that the app might not be far behind.

| Tue 15 Dec 2020 22:41:07 #2 |
larkim

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Just over 2 weeks ago they replied to me on FB with this:-

"Good Morning. The application was being beta tested when you contacted us. it has now closed testing and any identified issues are being corrected. The app should be available early December for all users."

By my estimate, 17th December no longger qualifies as "early December"...

Given the box is accessible via IP address quite easily, I'm not 100% convinced that the app will need an update. But similarly, given how basic the web interface is when accessing it directly I'm not massively excited about how feature-rich the app will be when it does come.

| Thu 17 Dec 2020 14:53:28 #3 |
larkim

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Asked them again via FB and got this response today:-
"Hi. Unfortunately the app release has been delayed. They released it back for a final test and an issue was discovered in it's interface. The application is due release on 6th January now."

So 6th Jan it is.

| Fri 18 Dec 2020 10:12:05 #4 |
bogbody

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larkim - 40 mins ago »
Asked them again via FB and got this response today:-
"Hi. Unfortunately the app release has been delayed. They released it back for a final test and an issue was discovered in it's interface. The application is due release on 6th January now."
So 6th Jan it is.

Ok, so someone at Humax Towers will get to Alpha Test it over Christmas

| Fri 18 Dec 2020 10:53:42 #5 |
GordyBoy

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larkim - 3 days ago »
............The application is due release on 6th January now."
So 6th Jan it is.

I'll believe that when I see it

| Mon 21 Dec 2020 19:16:54 #6 |
MattB1

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On a positive note, at least they are testing it rather than handing it over untested.

| Tue 22 Dec 2020 22:25:53 #7 |
larkim

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I've messaged them again today. I don't mind delay, but missing deadlines is a bit annoying!

| Fri 8 Jan 2021 11:42:03 #8 |
Barry

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6th Jan was never on the cards....they are not supposed to give dates.

| Fri 8 Jan 2021 11:50:56 #9 |
larkim

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They quoted that to me specifically as per my post above, so irrespective of whether they should or not - they did!

I can see on the sidebar there is a thread called "Aura - Android App Testing" which seems to link to a thread which no longer exists; or is it a hidden one that only some people can see?

If 6th Jan was never on the cards, and the marketing bumpf that came out at the start said "The Humax Aura app is coming soon to Android & iOS App Stores, expected to launch Nov 2020." (that's a quote from the still-live website!) do we have any hope of them ever hitting any dates with this?

Having had a bad experience early adopting the 3view PVR about 8 years ago, I'd put that to one side with the size of Humax compared to 3view as a start up in terms of delivering on promises. I hope we'll see the app soon enough, even though I fully expect to be underwhelmed by it!

| Fri 8 Jan 2021 13:13:03 #10 |