Aura Black Screen « My Humax Forum

Aura Black Screen

(3 posts)

Leenacut

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Joined: Dec '23
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I’ve had my Aura since August 2023 and set up and operation was good until I started getting a black screen but with sound approximately once a week when watching Freeview. The only thing that will restore the picture is if I unplug the device, wait a few seconds and then re plug. Is this a device fault, a software error, an HDMI cable fault or something else?

| Fri 1 Dec 2023 13:52:10 #1 |
Martin Liddle

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Joined: Feb '11
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Leenacut - 4 days ago »
Is this a device fault, a software error, an HDMI cable fault or something else?

It is a software error and it affects some users more than others. There is one thing you could try to avoid needing to power cycle; you might want to watch this youtube video https://www.youtube.com/watch?v=VbT1XRRfWXE It helps in some cases.

| Wed 6 Dec 2023 16:21:57 #2 |
kr002

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Joined: Nov '20
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Or go into apps and press live tv

| Wed 6 Dec 2023 20:12:46 #3 |

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