Not sure if this is the correct forum!
We purchased a FVP-4KGTR Oct 2024.
We have on several occasions had an issue where we record a program, when we go to view the recording it is marked with, say, 2hours & 9 minutes recorded but nothing shows other than a black screen, if we try to wind it forward the recorder shows the speed of the fast forward but nothing moves.
This issue can happen on any channel, the latest occasion was 2 programs on the same channel one after the other, the first one was as described above the second was fine.
We have tried switching it off at the wall for a few minutes then trying again, we reset it to factory settings twice but neither has helped.