Have left the box switched on at the mains for 5 days now in the hope that the problem would be resolved. No such luck. Just powered it on and, guess what, it is totally unresponsive to the remote - yet again. This is definitely a serious system problem that Humax needs to address asap.
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
Remote not operating any functions
(40 posts)-
| Fri 24 Oct 2014 14:13:03 #11 |
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Robin Hood - 12 minutes ago »
Have left the box switched on at the mains for 5 days now in the hope that the problem would be resolved. No such luck. Just powered it on and, guess what, it is totally unresponsive to the remote - yet again. This is definitely a serious system problem that Humax needs to address asap.Have you thought the problem might just be with your unit seeing as it's not something that seems to be a widespread issue?
| Fri 24 Oct 2014 14:27:31 #12 | -
Yes. That is why I returned the first box for a replacement. This second box is no better.
| Fri 24 Oct 2014 14:40:15 #13 | -
Yes. Replaced everything. My first action was to try using another (programmable) remote, but that was no good either. All the remotes worked the TV, but both the Humax boxes just froze (intermittently) after boot up. While it pains me to say it, my previous Sky box worked seamlessly for years.
| Fri 24 Oct 2014 15:21:18 #15 | -
I would ask Humax to replace it again. If they agree, and the third box exhibits the same behaviour, it surely must be something in the environment.
| Fri 24 Oct 2014 15:43:53 #16 | -
Did you change the codeset? I ask because units have, on occasions reverted back to the default set.
Also did you try the standby and volume keys - these seem to be priority serviced by the application and may indicate that is busy with a priority task, if so try leaving it for 15mins.| Fri 24 Oct 2014 16:12:38 #17 | -
If I have to replace it yet again, I would probably prefer to demand my money back and go elsewhere! However, I am starting to wonder if it has something to do with the hdmi selection. I regularly switch between an AppleTV and a NowTV box and perhaps the Humax box gets itself confused somehow. I have just rebooted it (after an hour disconnected from the mains) and its working perfectly again - for the time being.
| Fri 24 Oct 2014 16:18:29 #18 | -
In response to Repassac, not sure what you mean by changing the codeset. Once it starts playing up, continually pressing a key, say Esc, eventually reacts, but everything is extremely slow. My solution has been to unplug, but I will wait next time to see if it corrects itself. However, this is not a satisfactory solution.
| Fri 24 Oct 2014 16:34:10 #19 | -
Robin Hood - 1 hour ago »
In response to Repassac, not sure what you mean by changing the codeset. Once it starts playing up, continually pressing a key, say Esc, eventually reacts, but everything is extremely slow. My solution has been to unplug, but I will wait next time to see if it corrects itself. However, this is not a satisfactory solution.Re change codeset - if you don't know what I mean then you did not.
Not sure what you mean by Esc (presume Exit or back).
My thought is that there may be an automatic repair process in progress. No idea if I am correct, but I do know that unplugging a PVR (and a PC) while it is writing to disk, is not a good idea if it can be avoided.Should I be correct, then it may settle down when it has completed.
| Fri 24 Oct 2014 18:02:37 #20 |
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