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Chromecast dongle causing Aura connectivity issue

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    nufclad147

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    I have this bizarre situation having had my Aura 2 weeks suffering drop outs with connection connected to ethernet the box would report still connected in network status but pinging device from router no packets would be received. After painstaking fault finding on my network I narrowed the issue down to my Chromecast Dongle which when removed from my network the issue vanishes but as soon as I plug the Chromecast Dongle into TV the moment it boots my Aura is unable to receive traffic over ethernet. I realise Aura has an inbuilt chromecast but use the Chromecast dongle on another TV.

    Obvious checks sees the IP pool showing no conflicts each device on network is issued its own IP. Any ideas what occurring here.

    I plan to test Aura over WiFi in the next few days so will keep updated to if issue happens over WiFi connection

    | Sun 5 Jun 2022 1:59:08 #1 |
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    jlmj2009

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    Not sure if this helps or not, but I have two Chromecast's plus the built-in Chromecast on the Aura.

    The only problems I get is with PiHole DNS AD blocking, which stop casting to the selected device. Otherwise it work as expected. Never seen your issue before.

    Might be worth powering off the router in case something got messed up with the ARP table or something networking on the router....

    | Sun 5 Jun 2022 15:12:39 #2 |
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    MattB1

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    Not experience this myself. I have Chromecast (gen 1) connected via WIFI and haven't had any issues with Aura.

    Sadly the internal built in Chromecast doesn't work when streaming from some Apps (Netflix) so have to use the external Chromecast as well as Aura.

    | Sun 5 Jun 2022 18:26:47 #3 |
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    nufclad147

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    The rebooting of the router ( a Now Broadband aka Sky issue hub) was performed during my initial tests to find the device causing the issue. Its interesting that the problem does not occur on every boot of the Chromecast dongle, tonights test saw Aura loose ethernet connection on the Chromecast 2nd boot. Aura is connected to a Dlink Gigabyte switch but even when removing the Hub Switch the issue is still present.

    | Mon 6 Jun 2022 0:08:00 #4 |
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    nufclad147

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    To update... the issue does not happen when Aura is connected via WiFi only ethernet. So to prevent it happening just use Aura over Wifi. Strange little encounter tho

    | Wed 17 Aug 2022 0:02:12 #5 |

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