My Humax Forum » Freeview HD » FVP 4000T, 5000T

Disc running continuously.

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    BrianT

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    FVP 5000T. Bought new from Humax last month. After a few days I realised the disc was running continuously so I called Humax Support. They suggested a re-format of the disc might help but this failed (‘Cannot format the storage due to an unknown error’), although the HDD Test was successful. Support arranged a replacement box via CDTI (a service company?). The replacement box behaves in the same way. As part of the set-up process I did a software update on both boxes, the current version on the second box is UKTFAE 1.03.53, with a build date of 13 Jan 2021. I will be contacting support on Monday, but wondered if there were any comments from anybody more experienced with this model. Thanks for any help.

    | Sun 7 Aug 2022 12:46:15 #1 |
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    SSThing

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    Apart from in standby, the hdd does/should spin continuously. That's how the buffer works.

    | Sun 7 Aug 2022 13:02:10 #2 |
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    BrianT

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    This happens during standby, no recording or playback taking place, switched off from the remote.

    | Sun 7 Aug 2022 17:42:34 #3 |
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    EEPhil

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    I've noticed my 5000T makes a lot of disk noise when I switch off at the remote (and there is no recording taking place, or due to take place). It can take up to 5 minutes for the disk to go quiet (possibly longer). I don't have a permanent internet connection or have the disk being served to the local network when the power is off. Based on that, it appears to me that the 5000T does a lot of disk housekeeping before it properly shuts down*. So what you describe may be a "feature" not a fault. If you have the disk being served (a DLNA server, if my memory is correct) then the disk may never go quiet.

    (* This is why, elsewhere on this forum, I recommend people wait for the disk to go quiet before switching off at the mains)

    | Mon 8 Aug 2022 8:27:29 #4 |
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    BrianT

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    Thanks, EEPhil. I think the DLNA use is probably the amswer. My concern was caused by comparing my FOX and 2000T operation with the 5000T.

    | Mon 8 Aug 2022 17:47:57 #5 |
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    A1944

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    As an aside to this, now that the answer seems to have been identified, I am interested by the comments about hearing the HDD.

    I have a 5000T in a pretty quiet environment and have never noticed any sound from it (except from the loudspeakers of course ).

    | Mon 8 Aug 2022 18:28:09 #6 |
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    EEPhil

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    Perhaps it's down to variable build quality of the device, where it's placed and how keen your hearing is.

    | Tue 9 Aug 2022 10:43:18 #7 |

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