My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

EPG catch-up only showing yesterday not earlier?

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    Mandlebrot

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    Hi guys,

    Sometimes like today when I try to view the earlier today content from the EPG it only shows yesterday but not the earlier today stuff. When this happens it generally happens on all channels that have catch-up and I can only assume it some sort of bug. I could understand if this happened after midnight but this is happening now and it's before 12.

    Do any of you get this issue?

    | Sat 16 Aug 2014 22:04:24 #1 |
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    woka77

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    yeah i get it all the time if i want to watch anything thats been on i just go into the demand section select what ever channel i need to watch my on demand program.

    i think if you turn it off at the mains for 20 sec then turn back on then sometime the roll back works

    | Sun 17 Aug 2014 19:18:04 #2 |
  3. grahamlthompson

    grahamlthompson

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    The broadcaster has to recode the programme output to a format suitable for delivery over the internet and upload it to it's catch up server. How quickly the content appears in the backwards epg is down to the broadcaster and Freesat. The box has no influence it's down to the broadcaster and Freesat to make the content available via the catch up epg. If rebooting the box helps it's purely down to the the refresh period used to update the catch up epg. Waiting a short time would produce the same result.

    It will never be as quick as using the +1 channels to view content just broadcasted.

    | Sun 17 Aug 2014 19:36:22 #3 |
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    Mandlebrot

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    It isn't just the odd programme that is missing, it is actually the full day and when this happens it affects all channels that have catch-up so I don't think it's the broadcaster as it would be strange for all broadcasters to do this simultaniously but it could either be Freesat or it could be a bug in the box itself

    | Mon 18 Aug 2014 14:39:00 #4 |
  5. REPASSAC

    REPASSAC

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    Is Showcase fully populated?

    | Mon 18 Aug 2014 14:43:49 #5 |
  6. grahamlthompson

    grahamlthompson

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    Mandlebrot - 21 minutes ago  » 
    It isn't just the odd programme that is missing, it is actually the full day and when this happens it affects all channels that have catch-up so I don't think it's the broadcaster as it would be strange for all broadcasters to do this simultaniously but it could either be Freesat or it could be a bug in the box itself

    Earlier today BBC1 HD at 16:00 today

    00:50 Watch Now, 11:45, 11:00, 10:00, 09:15 Available soon.

    ITV 1
    16:00 Available Soon, 10:30, 09:25, 08:30 and 06:00 Watch Now

    | Mon 18 Aug 2014 15:02:20 #6 |
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    Mandlebrot

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    Yes when this happens, showcase is populated and a box reboot does not fix it. However at the moment it is behaving with everything populated as per normal.

    | Tue 19 Aug 2014 15:05:12 #7 |

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