I've had a new FVP-4000T for 10 days or so after many years with a 9200T. We are having the following problem which is repeatable (at least on our FVP):
[1] Set a program to record that is due to start at least 45 mins later.
[2] Put FVP into standby (standby button on remote)- led goes from blue to faint red (ie shows going from on to standby).
[3] Let program start recording - led goes from faint red to bright red (ie shows FVP is recording).
[4] During the course of the recording, with the TV input already set to the correct HDMI input, try to turn the FVP on for live viewing (standby button on remote). The bright red led blinks off once as the button is pressed and then stays bright red. However, no sound or picture is sent to TV. No other buttons on the remote or FVP itself rectify the issue.
I have tried with and without HMDI CEC active on the TV. This makes no difference to the problem. I have spoken to Humax support who suggested that it might be the 0.5W Power Management option (on by default and apparently a problem on some other Humax models). I have tried turning this option off but again this makes no difference.
What does however seem to be important is the time the FVP is in standby before the program is starts recording. If the 4 steps above are repeated but with a program starting say 5 mins later (rather than the 45 mins referred to above), there is no problem and the FVP can be turned on for live viewing while the recording is in progress. So it appears to be some full standby mode that comes into effect sometime between 5 and 45 mins that is causing the problem. The 45 mins is not crucial and is just the time I have tried when talking to Humax - so the mode must kick in sometime between 5 and 45 mins. (The initially problem became apparent to us with programs set to record a day or so before.)
I have also check that all three tuners work on our FVP by setting 3 simultaneous recordings on 3 different Muxes - and they do!
The problem in the steps 1 to 4 above is repeatable on our FVP with one recording or more than one simultaneous recording.
Humax support have logged the issue but have no current solution. They have also confirmed there is no software update currently near release.
As matters stand, our FVP is not acceptable (eg if say a film has been set to record early evening, the FVP can't be used for live viewing or for viewing a previously recorded program until the film finishes). With no software update to remedy the problem on the horizon, I need to reject the FVP and send it back to supplier. However, it does occur to me that we may just have a hardware fault on our FVP (though this was not suggested by Humax support), where a exchange for another new one would deal with it.
Is anyone else having this issue?
