My Humax Forum » Freeview HD » FVP 4000T, 5000T

Frozen scteen

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    Sylvia

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    Joined: Apr '23
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    I am hoping someone can help. My mother has just bought a Humax FVP-5000T and today a message has appeared on the screen saying Software Update. Nothing is updating. I have tried the usual unplugging the device leaving it for 20 minutes then plugging back in again, but nothing is working. My mother is in her eighties and does not have an Internet connection. Can anyone suggest what to do. Thanks

    | Fri 28 Apr 2023 18:43:29 #1 |
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    A1944

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    If she has no internet connection, the box will struggle.

    If you can, you may have to provide a "Personal Hotspot" (in iPhone terminology) to give the box temporary internet access from your phone while you update (I imagine Android phones have something similar).

    Of course, once you are gone, she will not be able to use any catch-up facilities which depend upon an internet connection.

    | Fri 28 Apr 2023 23:35:17 #2 |
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    VitaminD

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    Download the 5000T software from this Humax support page,

    https://uk.humaxdigital.com/support/?product_id=3793&curr_page=sw_release

    Once downloaded you can transfer to a USB stick and plug in to your mothers 5000T
    go through the Settings menu and install the software from the USB stick.

    Format the USB stick as FAT32 on your computer before adding the soft update file to it.

    | Sat 29 Apr 2023 5:51:30 #3 |
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    Sylvia

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    Thank you. I'll give that a try

    | Sat 29 Apr 2023 10:09:14 #4 |

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