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FVP-5000T Problem

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    Dougsai43

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    Hi,
    My problem is if I select search from the remote and look for a programme on demand then select it to play the search freezes and requires switching off and on again but still have the same problem. Also selecting ITV hub again the box freezes, this is a new box.
    Any idea's. thank you.
    FVP-5000T

    | Fri 6 Mar 2020 23:15:50 #1 |
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    SSThing

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    I have just tried with my 4000t (Top Gear) and although it was painfully slow to open up the relevant on-demand apps (iPlayer and UKTVPlay after a black screen for about 10-15 seconds) both worked as expected.
    Which particular program are you attempting to play?

    | Sat 7 Mar 2020 9:00:29 #2 |
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    A1944

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    If it was a Channel 5 programme you were trying to watch on catchup, it is unlikely to work as the App on the 5000T for My5 is broken.

    | Sat 7 Mar 2020 10:01:08 #3 |
  4. Trev

    Trev

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    Top gear is BBC2

    | Sat 7 Mar 2020 10:25:51 #4 |
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    SSThing

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    Trev - 3 mins ago  » 
    Top gear is BBC2

    It's also on Dave which is why it is available on UKTVPlay.

    | Sat 7 Mar 2020 10:30:13 #5 |
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    Dougsai43

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    Hi. Thanks, I was Trying to watch Ben Fogul in Iceland, which is available until 2022.or any Ben Fogal films but none load.

    | Sat 7 Mar 2020 10:43:25 #6 |
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    Dougsai43

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    With the set in the usual view position try pressing the search button on the remote, then enter the name of what you want to watch and a list appears. Select the one you want to watch. This is as far as I can go after this the box hangs/freezes and has to be switched off.

    | Sat 7 Mar 2020 10:48:29 #7 |
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    SSThing

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    There's your explanation then.
    The Ben Fogle stuff is on the My5 app which isn't working at the moment.

    But you shouldn't need to power off, just press the X key on your remote and it will return to live broadcast.

    | Sat 7 Mar 2020 12:01:29 #8 |
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    Dougsai43

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    Hey Thank you SSThing your help is first class, the X key works a treat.
    Shame the Ben Fogle stuff isn't working yet.

    | Sat 7 Mar 2020 15:59:11 #9 |

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