Billibob - 1 hour ago » ...I just thought it likely Humax employees would take an interest in a forum dedicated to their products, I know I would. Maybe more problems would be resolved if they did take more of an interest.
I agree with that view. I've never seen any clear evidence of Humax employees participation in any forum discussing their products. With regard to the former official Freesat forum, it became clear that they, Freesat, regarded it as a pathway to deliver good news messages, whereas the users pretty much unanimously used it as a dumping ground for all their, perfectly justified, complaints. Freesat first tried banning users then promptly closed it down. Humax had a fairly good Facebook page which followed the same path. You might reasonably conclude that neither Freesat nor Humax seem overly interested in feedback as to how their products perform in the field. In contrast I have other technology kit with forums where the guy(s) who actually develop the h/w & s/w participate on a daily basis. Those types of product are top of the list when considering a new purchase.
| Sun 24 Jan 2016 11:33:11
#144 |