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HD T2 freeview channels missing on UHF 31 (merged)

(6 posts)
  1. morrismen

    morrismen

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    We were able to load freeview channels from VHF Channel 31 when we used L7.23. We are now up to L7.26 but now have this issue. With a manual tune for VHF 31, we should be getting Freeview channels loaded such as Quest (38) and CITV (72) but I appear to get lots of channels called "Unknown" from 800 to 827. There is a signal for VHF 31 at 60% Strength and 10% quality. Can anyone assist please?

    Mod Edit: Moved from HDR forum as it appears to be an HD Fox T2 query

    | Sun 5 Feb 2012 17:46:21 #1 |
  2. aldaweb

    aldaweb

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    L7.26 is the loader version and I assume you mean UHF CH 31.

    As for the channels in the 800s do a manual tune as per Martin's post above.

    | Mon 6 Feb 2012 19:34:21 #2 |
  3. morrismen

    morrismen

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    Thanks aldaweb

    My transmitter is Sandy. My aerial is pointing the right way

    Sandy Heath
    Step A change or event in the switchover programmeMore information Date BBC A D3&4 BBC B Mux A /
    SDN ARQ A ARQ B

    Now 10 Feb 12
    27 99 99
    24 99 99
    21+ 99 99
    31 50 74 MUX A SDN noted
    52 93 98
    64 QAM 3/4 8k DVB-T
    170 kiloWatts48 88 98

    I ran the above manual procedure... I've actually done this many times... I've also factory defaulted to wipe all channels too before reloading each VHF manually...

    From above, I should be getting VHF 31 from Sandy, and I do... it shows signal strength at 60% and quality as 10%. Loading from VHF 31 pauses for a VERY long time and says "No Channels Found". Are freeview channels there now? The Sandy info says this is the MUX A SDN??? So where have freeview channels for Quest (38), CITV (72) etc gone which were on VHF 31...

    I was getting 111 freeview channels when I first switched on my HD FOX T2 from new running 7.23

    I should be getting 111 freeview channels in total which is what I had with 7.23

    A TV aerial man tested my reception when he was here recently; he altered nothing but confirmed 111 were available and he could see CITV, Quest etc.

    Since a recent update to 7.26 from 7.23, I am now only getting 85 freeview channels in total including 4 HD channels from VHF 21. I should be getting 111 freeview channels as confirmed by Mr TV Reception man.

    Is 7.26 anything to do with losing channels from poorer quality VHF 31 Is more HD FOX T2 memory now reserved for 7.26 such that it can no longer load VHF 31 and all my 111 channels that are still there

    Please advise. I was wondering about reverting to 7.23 to test the theory.

    Thanks in advance for a reply

    | Fri 10 Feb 2012 18:55:46 #3 |
  4. morrismen

    morrismen

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    My transmitter is Sandy. My aerial is pointing the right way

    Sandy Heath
    Step A change or event in the switchover programmeMore information Date BBC A D3&4 BBC B Mux A /
    SDN ARQ A ARQ B

    Now 10 Feb 12
    27 99 99
    24 99 99
    21+ 99 99
    31 50 74 MUX A SDN noted here
    52 93 98
    64 QAM 3/4 8k DVB-T
    170 kiloWatts48 88 98

    The Sandy info says this is the MUX A SDN is on VHF 31. I was getting VHF 31 freeview channels from Sandy in Jan 2012 but since 7.26 over the air loaded I cannot get any freeview channels from VHF 31, even with the signal strength still at 60% and quality as 10% on VHF 31.

    I ran the manual channel load procedure and it pauses a long time and does not load on VHF 31 (where freeview channels like Quest (36) and CITV (72) are located... I've actually done this many times... I've also factory defaulted to wipe all channels too before reloading each VHF manually...

    Loading from VHF 31 pauses for a VERY long time and says "No Channels Found" now.

    I should be getting 111 freeview channels in total but only 85 now load including 4 HD channels from VHF 21. So where have the rest of the freeview channels for Quest (38), CITV (72) etc gone which were on VHF 31... I was getting 111 freeview channels when I first switched on my HD FOX T2 from new running 7.23 and prior to 7.26 loading.

    A TV aerial man tested my reception when he was here recently; he altered nothing but confirmed 111 were available and he could see CITV, Quest etc. So, what gives? Since a recent update from 7.23 to 7.26, I am now only getting 85 freeview channels...

    Is 7.26 anything to do with losing channels from VHF 31 or is it the transmitter re MUX etc? For example, is more HD FOX T2 memory now reserved for 7.26 such that it can no longer load VHF 31 freeview channels?

    Thanks in advance for a reply

    | Wed 15 Feb 2012 20:41:22 #4 |
  5. aldaweb

    aldaweb

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    Merged the above post and similar posts from HDR forum.

    | Thu 16 Feb 2012 14:08:16 #1 |
  6. aldaweb

    aldaweb

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    Merged the above post and similar posts from HDR forum.

    | Thu 16 Feb 2012 15:24:46 #5 |

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