HDCP Invalid After Software Update?

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HDCP Invalid After Software Update?

(6 posts)

coofercat

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I've been happily using an HDR-1000S for a few years now (previously with an old LG TV, and for the last month or so a new Panasonic TX40CX680B). This evening, I turned on the TV and on the screen it said something about this version of the software could tell Humax about my viewing habits. I presume this means we've had a software update automatically applied.

However, now I can watch maybe 1 minute of any channel before my TV flashes up "HDCP invalid, AV blocked" (I tried the old LG TV - it just goes to 'snow storm'). I've tried a 'factory reset', but still the same. I tried doing another software update, but it can't find any to use. Right now, I don't have a TV - the sat box is as good as useless.

Has anyone got any suggestions of anything I might be able to try to resolve this situation? Can I downgrade the software somehow? Can I get another update that fixes this?

| Mon 14 Dec 2015 21:45:10 #1 |
Barry

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Welcome to our Forum

Please check your Private messages top right of Forum

| Mon 14 Dec 2015 22:37:48 #2 |
coofercat

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Thanks Barry - I'll give the steps you suggest a try.

I also found this: http://www.humaxdigital.com/uk/products/product.php?gid=135&pid=6 and used it to downgrade my software to the previous version. This has got the TV working again.

I should point out that the TV in use here is an almost brand new Panasonic UHD TV, which I have upgraded to their latest software (so most definitely not "older televisions" as suggested in the FAQ page above and elsewhere).

| Mon 14 Dec 2015 22:52:35 #3 |
Barry

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Thanks for the update, I'll pass on the fact that your TV is almost brand new.

There will be a problem if you leave your unit connected to internet as it will update again to 3.00.18 overnight.

Check your PM's again.

Can you post model of TV please.

| Mon 14 Dec 2015 22:54:17 #4 |
BOTS123

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I also have the same problem today . Help pls

| Tue 15 Dec 2015 0:09:54 #5 |
Barry

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Welcome to our Forum

Check your PM's (private messages)

Can you also post make/model of TV please.

Closing this one as we have a more active thread on same topic here:

https://myhumax.org/forum/topic/hdcp-not-valid

| Tue 15 Dec 2015 0:18:08 #6 |