JamesB - 1 hour ago »
-gonzo- - 2 hours ago »
"Netflix disclaims any liability or guarantee for the video quality on your screen".
For any problem of this type, Netflix returns clients to the TV manufacturer or ISP distributor.
The fact that a lot of the content and the T&C's are in English I can understand, but not sure how they expect Netflix to take responsibility for the video quality one may receive considering the quality received by the user all depends on what bandwidth your ISP provides to your home.
This is the crux of the OTT problem, isn't it? Netflix and Youtube between them are massively dominating bandwidth, and ISP's are left struggling to provide for their customers' other bandwidth requirements. The principle of net neutrality becomes just a way for Netflix and Google to get a cheap ride. All in a state of upheaval as the courts (in the US) scramble to decide how the net should be regulated. I'm not surprised if the French consumer group is worried about Netflix disclaiming any responsibility for quality. It's just Netflix's way of saying, direct to the viewer, hey, don't blame us, blame your ISP.
It is very much a matter of control.
Your mention of Google is also interesting in respect of what OS the ISP units run on. The Article I posted yesterday contained this quote that I have inserted extra text to clarify.
"Maxime Lombardini (M.D. of Free, a major ISP and Mobile operator) draws a parallel with the rise (Increase) of the boxes with the Google Android interface, which was adopted in France by SFR (Major ISP and Mobile operator) and Bouygues Télécom (Major ISP and Mobile operator) more recently.
This expansion threatens, according to her, questioning the control that previously had the French telecom operators on their boxes. (I.E. ISP's could loose total control)"
Free have said their next ISP unit(s) will not be Android)
| Tue 25 Nov 2014 12:13:01
#23 |